Job Description
Company Description
- Join us in shaping the future of the insurance industry, driven by innovation and a 150-year legacy of protecting people.
- Take your career further than you ever imagined with diverse roles and opportunities for personal and professional development.
- Enjoy work-life balance with flexible working options, and well-being initiatives that prioritise your health.
Why Join Us?
Your work at TAL will have a direct impact on the lives of over 5 million Australians, often during their most challenging times. Alongside our partners, you’ll contribute to meaningful work that makes a difference.
We’re committed to being proactive and accountable, enhancing how we work and collaborate to get things done. Our values – respect, commitment, and resourcefulness – guide us as we deliver on our purpose, working with governments, industry colleagues, and partners to make a lasting impact.
We also do what’s right by giving back. Through volunteering, championing equity, health, and sustainability, we actively support our community.
Job Description
This role strengthens TAL’s commitment to protecting our customers and our business by fostering a culture where risk awareness and compliance are part of how we work every day. By guiding GL&R in understanding and managing its risks and partnering closely with our Line 2 colleagues to ensure we meet our regulatory obligations, this role helps safeguard the trust Australians place in us. It’s meaningful work that supports TAL’s broader mission to deliver life‑changing protection with confidence, integrity and care.
In This Role You Will:
- Deliver clear, timely risk and compliance advice that enables our Group Life & Retirement business unit to operate confidently and compliantly.
- Help stakeholders identify and understand key risks so they can make informed, customer‑focused decisions.
- Drive effective remediation by analysing impacts and shaping practical corrective and preventative actions.
- Strengthen GL&R’s risk culture by coaching team members and acting as a trusted escalation point.
- Enhance decision‑making through insightful reporting on incidents, root causes and emerging risk trends.
- Build strong partnerships across Line 1 and Line 2 to uplift consistency and alignment in risk practice.
- Stay ahead of regulatory and business changes to ensure GL&R remains prepared and compliant.
- Strengthen incident management by ensuring risks are understood early and addressed with clarity and accountability.
Qualifications
- Experience working in a risk or compliance environment and applying frameworks in a practical way
- Ability to assess controls and manage incidents with a clear, end‑to‑end mindset
- Understanding of key regulatory requirements in life insurance and superannuation
- Strong stakeholder skills to build trust and collaborate effectively across teams
- Confident analytical thinking to interpret issues and support sound decisions
- Clear written and verbal communication
- Ability to influence outcomes through balanced, solutions‑focused conversations
- Relevant tertiary qualifications
- Comfortable using core business tools, including Excel, to analyse and present information
Additional Information
TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be:
An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index
Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change
Reconciliation Advocates – Read our Innovate Reconciliation Action Plan.
We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds and the LGBTIQ+ community.
Need adjustments during the recruitment process? Let our team know by getting in touch with us here—we’re here to support you.
You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.
As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.
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Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.
If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.
