Manager, Operations (East Branch)

Job Description

Team Rubicon (TR) is seeking a Manager, Operations (East Branch) to join our Programs x Domestic Operations – East Branch team! The Manager, Operations, will lead a motivated team of associates, provide support to volunteer leaders in daily execution of the goals and objectives of the organization and require a detailed understanding of all specific functions within the Operations Department. This Manager, Operations, will be assigned geographic areas to build and motivate teams. This manager will have solid knowledge of the incident command system and expertise in planning, mobilization, and demobilization operations. This Manager, Operations will be responsible for driving delivery of Team Rubicon Services and capabilities and for establishing and prioritizing the growth strategy for volunteer and community relationships in the East Branch: Illinois (IL), Wisconsin (WI), Michigan (MI), Kentucky (KY), Indiana (IN), Tennessee (TN), and Ohio (OH). This role involves managing resources, finances, personnel issues, and administrative functions to support the organization’s mission and goals.

Every day will be a challenge, but every month brings new opportunities for an organization that is quickly becoming a household name in disaster response. This position reports to TR’s Deputy Director, Operations (East Branch) and is based remote within Illinois (IL), Wisconsin (WI), Michigan (MI), Kentucky (KY), Indiana (IN), Tennessee (TN), or Ohio (OH).

Duties:

• Manage the assigned budget, ensuring appropriate resource allocation, and financial goal achievement.
• Provide leadership and team management by supervising, mentoring and developing assigned staff by setting clear goals and expectations, providing constructive feedback, and fostering a positive and collaborative work environment.
• Evaluate individual staff and team performance and make decisions to improve staff performance, productivity, and efficiency.
• Execute purchasing and expenses per the Branch budget plan.
• Assist with planning and budgeting in line with operational tempo and oversee procurement and distribution of supplies and equipment.
• Support personnel recruitment, deployment, and well-being in all aspects of the disaster cycle, managing schedules and work rotations.
• Assist in developing QCPC team goals, provide specific feedback, and solicit regular input.
• Support Volunteer Management in resolving personnel conflicts.
• Participate in Participation Status Committees as needed.
• Lead the leadership lifecycle program, including recruiting, onboarding, and developing Greyshirt volunteer leaders.
• Support department needs during surges to address operational gaps.
• Build and maintain relationships with donors, partners, and volunteers.
• Lead capacity-building efforts, local relationship growth, disaster operations, and cross-functional collaboration.
• Collaborate across the department as needed to meet goals and objectives.
• Organize and participate in training and simulations for disaster response teams.
• Coordinate/manage disaster response operations, including resource and personnel deployment.
• Coordinate with volunteer organizations and partners to maximize resources.
• Function as an Agency Executive.
• As needed, provide EOC support and disaster response coordination across relevant agencies.

Experience and Background:

• 5-7 years of relevant professional experience in the military, disaster response, emergency management or first responder fields
• Bachelor’s degree in Emergency Management, Public Administration or related field preferred
• Proven record of personnel management experience such as recruiting, managing, training, and developing employees and volunteers
• Proficient with technology tools and in remote working for communicating and coordinating with a large network of TR staff members, Greyshirts (volunteers), and external stakeholders
• Successful past performance in leading volunteers is highly desired

Special Requirements:

• This is a full-time; REMOTE position that’s preferably based in Chicago, IL; Detroit, MI; Indianapolis, IN; or Louisville, KY; but open to any of the following locations: Illinois (IL), Wisconsin (WI), Michigan (MI), Kentucky (KY), Indiana (IN), Tennessee (TN), or Ohio (OH) and provides a flexible & non-traditional work schedule (relocation expenses not provided)
• Evening and weekend schedule supporting leadership meetings, video conferences, events, and operations
• Local Travel: Reliable transportation is required. The person filling this position will be expected to travel within their local area to support ongoing efforts
• Other Travel: At least 25% non-local travel to support broader organizational activities focused within the assigned territory

Pay Range:

• $70,875.43 -  $105,709.10 per year

The hiring range reflects where in the range we most likely intend to hire for this role. Additionally, compensation within that range can vary for several reasons including market conditions, cost of living, skills/capabilities, experience, etc.

Cultural Values:

• Mission First, Greyshirts Always: Anyone joining TR must understand that our mission to provide disaster response comes first
• Step Into The Arena: TR needs leaders who aren’t afraid to dare to be great
• Everyone Has A Role Know It: Ability to successfully navigate a fast-paced, high-growth environment and solve problems in the face of ambiguity
• GSD: We are entrepreneurial, resourceful, and determined no matter how chaotic the situation
• C hange Your Socks: We take care of ourselves and each other so we are best equipped to serve those in greatest need
• Adults Only: Every team member is an adult until proven otherwise
• Your Mother’s A Donor: Every leader must be committed to fiduciary responsibility, transparency, and financial stewardship

Perks of the Team:

• Flexible Unlimited Paid Time Off
• Generous holiday schedule (including a paid week off between winter holidays)
• Matching 401k contributions up to 4% with no vesting requirement
• 100% company-paid health benefits for employees and their dependents
• Professional development, leadership development and events/conferences
• Paid time off to volunteer with the non-profit of your choice
• One-week all-inclusive onboarding experience

Learn more about Team Rubicon:

• Website: Team Rubicon USA
• LinkedIn: Team Rubicon
• Facebook: Team Rubicon
• X: @TeamRubicon
• YouTube:  Team Rubicon
• Instagram: @teamrubicon
• Threads: @teamrubicon
• TikTok: @teamrubicon

Team Rubicon is an equal opportunity employer and is committed to not only including but actively seeking out a diversity of lifestyles, experiences, perspectives, and voices in order to foster inclusion, growth, and innovation. Your candidacy will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.