Job Description
ABOUT THE COMPANY
Teikametrics is revolutionizing retail through our patented Artificial Retail Intelligence platform. Our proprietary orchestration layer functions as prompt intelligence, verticalizing AI for Amazon, Walmart, TikTok, and emerging marketplace use cases. For more information, visit www.teikametrics.com.
ABOUT THE ROLE
As an Ad Operations Account Manager, you will own the operational execution and optimization of Search and Display advertising performance across a variable portfolio of advertiser accounts, supporting leading retail media platforms, including Amazon and Walmart. Portfolio scope is capacity based rather than fixed, and will be calibrated based on workload, efficiency, and the business phase, with steady state expectations evolving as the team scales. Your hands-on campaign management and data-driven optimization decisions will directly impact revenue growth, efficiency, and return on ad spend.
Operating at the intersection of data, technology, and e-commerce, you will work closely with U.S. based Customer Success, Product, Sales, and GTM teams to deliver reliable outcomes at scale. This role owns execution excellence and optimization delivery, while Customer Success retains ownership of customer strategy, relationship management, and commercial outcomes.
**Candidates based in Bangalore are preferred
HOW YOU’LL SPEND YOUR TIME:
Drive Account Performance & Optimization
- Partner with U.S. based Customer Success Managers to understand advertiser goals, KPIs, and quarterly performance priorities.
- Manage a portfolio of brands from our top customer segment, conducting regular performance reviews to assess results and identify optimization opportunities.
- Lead campaign setup, optimization, and reporting across Search and Display advertising on Amazon and Walmart with potential for additional marketplaces supported by Teikametrics.
- Translate CSM strategy into day-to-day campaign execution, ensuring alignment to budgets, pacing targets, and performance guardrails.
- Support tentpole readiness by executing pre-event buildouts, budget ramp plans, and post-event normalization.
Ensure Operational Excellence
- Monitor campaign delivery and proactively troubleshoot performance, pacing, and delivery discrepancies.
- Deliver clear, data-driven performance reports and actionable insights.
- Leverage historical performance data to inform testing, optimization, and efficiency improvements.
- Identify upsell opportunities by recommending multi-channel expansion, adoption of new ad formats, and increased Display advertising investment.
- Identify recurring operational challenges, workflow gaps, and opportunities for scalable process improvements.
Contribute to Product & Platform Improvement
- Surface operational insights from campaign performance, customer feedback, and competitive observations.
- Contribute recommendations that inform internal tooling improvements, automation opportunities, and workflow enhancements.
- Partner with Product and Engineering teams to provide field feedback that improves platform usability and operational efficiency.
WHO YOU ARE
- A minimum of 5 years of professional experience, with at least 3 years of hands-on experience managing and optimizing Amazon and/or Walmart Search and Display advertising campaigns.
- Demonstrated ability to drive performance against defined KPIs and deliver measurable outcomes.
- Strong analytical and problem-solving skills, with the ability to translate complex data into clear, actionable recommendations.
- Demonstrated experience with native marketplace advertising consoles (including Amazon and Walmart platforms and Amazon DSP), advanced proficiency in Excel, and a strong understanding of bid-based optimization within the retail media ecosystem.
- Strong communicator who collaborates effectively with cross-functional and global stakeholders.
- Highly organized, detail-oriented, and effective in fast-paced, high-accountability environments.
WE’VE GOT YOU COVERED
- Every Teikametrics employee is eligible for company equity
- Remote Work Flexibility - Work from home or from our offices, with flexible remote options
- Broadband reimbursement
- Group Medical Insurance – Coverage of INR 7,50,000 per annum for a family
- Crèche benefit
Press Reference about Teika
Teikametrics’ Marketplace Optimization Platform, Announces Artificial Retail Intelligence (ARI): An AI-Powered Tool Designed to Drive Cross-Marketplace Success
The job description is representative of typical duties and responsibilities for the position and is not all-inclusive. Other duties and responsibilities may be assigned in accordance with business needs. We are proud to be an equal opportunity employer. A background check will be conducted after a conditional offer of employment is extended. #LI-Remote
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
