About TrustLab
Founded in 2019, we build software that helps companies improve the reliability and return on investment of their AI systems. We focus on monitoring AI decisions, content labeling, and detecting licensed content. Our no-code solutions continuously monitor and evaluate AI quality, ensuring decisions are fair, transparent, and align with business goals.
Our main products are:
- ModAI: This system labels complex, multi-modal content. It combines custom AI with human oversight to balance accuracy and speed.
- SuperviseAI: A real-time monitoring tool for LLM responses and AI actions. We designed it to maximize ROI and reduce risk for AI agent, app, and model deployments.
- DetectAI: This platform protects intellectual property by detecting content misuse. It uses multi-signal content matching to document evidence, helping clients recover licensing revenue.
We work with companies in finance, healthcare, legal, e-commerce, social marketplaces, and copyright. We meet global standards for data integrity, privacy, and security, with certifications like SOC 2 TYPE 2, GDPR, EU-US Data Protection Framework, and NIST CSF. We’ve partnered with major brands and five of the top ten global social media platforms.
Mission & Values
Our mission is to make the internet a safer place. We aim to achieve a healthy and safe internet with empowered users and trusted AI platforms by building technology and forging partnerships.
Our core values are:
- Teamwork: We believe in working together, embracing diversity as one team.
- Risk Taking: We encourage taking smart risks, moving quickly, and learning from what happens.
- User Focus: We deliver value to our clients and strive for positive interactions.
- Scale: We build products designed for massive scale to have a global impact.
- Treat with Respect: We operate with principle, integrity, and mutual respect.
Team & Culture
We have a team of 11-50 employees. Our founding team brings over 40 years of combined Digital Trust experience from companies like Google, YouTube, Reddit, and TikTok. Our co-founders are Tom Siegel (CEO), Shankar Ponnekanti (CTO), and Benji Loney (CPO).
Our culture revolves around a shared passion for making the internet safer and building trustworthy AI. We’re building the future of trustworthy AI with a global team of industry leaders, engineers, and researchers. Our team members are based around the world, including the SF Bay Area, Austin, New York, Berlin, Ankara, and Buenos Aires.
Frequently Asked Questions
TrustLab provides solutions for AI trust and transparency, including ModAI for multi-modal content labeling, SuperviseAI for real-time monitoring of LLM responses and AI actions, and DetectAI for intellectual property protection and content misuse detection.
TrustLab’s mission is to make the internet a safer place by creating technology and partnerships for a healthy and safe internet, with empowered users and trusted AI platforms.
TrustLab’s core values, summarized as TRUST, are Teamwork, Risk Taking, User Focus, Scale, and Treat with Respect.
TrustLab adheres to global standards for data integrity, privacy, and security, including SOC 2 TYPE 2, GDPR, EU-US Data Protection Framework, and NIST CSF Certification.
TrustLab’s culture is driven by a passion for creating a safer internet and building trustworthy AI. It emphasizes teamwork, collaboration, diversity, and a global presence, encouraging risk-taking and focusing on delivering value at scale while upholding respect and integrity.
TrustLab was founded in 2019.
TrustLab is active in the Internet Safety, Online Content Safety, Machine Learning, Misinformation, Hate Speech, B2b Saas, Identity Verification, Ai Agent Evaluation, Ai Trust, Licensed Media, Threat Detection, Ai Agent Quality, Llm-as-a-judge, Reinforcement Learning, and Post-training markets.
TrustLab has 11-50 employees.
TrustLab hires globally with a remote-first approach, allowing employees to work from anywhere.
TrustLab is not actively hiring at the moment. Check back later for new opportunities.
Yes, TrustLab is a remote-first company.
TrustLab's website is www.trustlab.com .
You can find TrustLab on LinkedIn .
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