Job Description
Twin Health
At Twin Health, we empower people to reverse, prevent and improve chronic metabolic diseases. Twin Health invented The Whole Body Digital Twin™ , a dynamic representation of each individual’s unique metabolism, built from thousands of data points collected daily via non-invasive sensors and self-reported preferences. The Whole Body Digital Twin delivers a new standard of care, empowering physicians and patients to make personalized data-driven decisions.
Working here
Our team is passionate, talented, and driven by our purpose to improve the health and happiness of our members. Our culture empowers each Twin to do what’s needed to create impact for our members, partners, and our company, and enjoy their experience at work. Twin Health was awarded Innovator of the Year by Employer Health Innovation Roundtable (EHIR) (out of 358 companies), named to the 2021 CB Insights Digital Health 150, and recognized by Built In’s 2022 Best Places To Work Awards. Twin Health has the backing of leading venture capital funds including ICONIQ Growth, Sequoia, and Sofina, enabling us to scale services in the U.S. and globally and help solve the global chronic metabolic disease health crisis. We have recently announced broad and growing partnerships with several companies, such as Blackstone, HCSC, RRD, Benjamin Moore, and many others. We are building the company you always wished you worked for. Join us in revolutionizing healthcare and building the most impactful digital health company in the world!
Excited to join us and do your part in improving people’s health and happiness?
The Opportunity
Own the end-to-end member activation and enrollment funnel—from first touch to enrollment. You’ll be a player-coach who ships an agent-driven onboarding experience (voice, SMS, chat, in-app) that welcomes hundreds of thousands of people into Twin Health.
Responsibilities
- Craft the vision & strategy for activation and enrollment; define the north-star and guardrail metrics.
- Ship agent-led experiences: design voice + chat flows, prompts, policies, and handoffs to humans when needed to drive outcomes.
- Design the experiment machine: ideate, prioritize, and run experiments (copy, pricing, sequencing, eligibility, nudges, scheduling).
- Specify with clarity: PRDs/1-pagers, user stories, acceptance criteria; partner tightly with Design/Eng/QA.
- Cross-functional execution with Marketing, Operations, Design, Data, and Engineering.
- Coach & uplevel: mentor PMs; raise the bar on product thinking, execution speed, and data rigor.
Qualifications
- 12+ years in Product Management; significant time owning growth/activation for consumer or prosumer mobile products.
- Experimentation depth: hypothesis → design → instrumentation → analysis; comfortable with statistics and tradeoffs.
- Strong product sense + UX for conversational and mobile flows; can review copy, prompts, and edge cases
- AI product experience: shipped features using LLMs/agents/automations that replaced or augmented manual workflows.
Compensation and Benefits
The compensation range for this position is $200,000-$230,000 annually.
Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin
- A competitive compensation package in line with leading technology companies
- A remote and accomplished global team
- Opportunity for equity participation
- Unlimited vacation with manager approval
- 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents
- 100% Employer-sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options
- 401k retirement savings plan
