Job Description
Who You Are
You are a senior media leader who knows how to turn complexity into clarity, strategy into momentum, and integrated media into measurable business impact. You bring deep expertise across the full media ecosystem, including digital, social, programmatic, search, video/CTV, audio, traditional, OOH/DOOH, and emerging channels. More importantly, you understand how those channels work together to shape behavior, influence decision-making, and drive outcomes for healthcare clients.
You are a trusted advisor to senior clients and internal teams, with the ability to lead annual planning, guide executive-level recommendations, and translate sophisticated strategies into clear, actionable plans that teams can rally around. You know what great work looks like, hold the bar high on major client-facing deliverables, and partner closely across Client Experience, Analytics, Investment, Marketing Technology, Creative, Project Management, Finance, and agency leadership to deliver connected, measurable media solutions. This is a strategic leadership role for someone who can see the big picture, develop teams, and help Unlock deliver smarter, more effective work, not a day-to-day campaign execution or platform optimization role.
What You’ll Do
- Lead integrated media strategy and annual planning for assigned clients, ensuring recommendations align with business goals, audience insights, budgets, and measurement objectives.
- Serve as the senior media lead for clients, building trusted relationships with senior stakeholders and leading executive presentations, business reviews, and strategic discussions.
- Review and approve all major media recommendations before they are presented to clients, serving as the final media quality check to ensure strategic alignment, accuracy, and consistency.
- Guide teams in developing holistic channel strategies across digital, social, programmatic, search, video/CTV, audio, traditional, OOH/DOOH, and emerging platforms.
- Lead, mentor, and develop media team members, coaching them on strategic thinking, client communication, presentation development, and integrated planning.
- Partner with cross-functional teams, including Client Experience, Analytics, Marketing Technology, Creative, Project Management, and Finance, to deliver integrated client solutions.
- Work with Analytics and Marketing Technology teams to ensure measurement strategies, dashboards, reporting, and optimization approaches support client business objectives.
- Identify opportunities to improve media planning processes, tools, templates, workflows, and best practices.
- Stay current on media trends, emerging platforms, healthcare trends, privacy changes, regulatory considerations, and measurement approaches.
- Contribute to agency growth through new business, organic growth, cross-sell opportunities, vendor relationships, and thought leadership.
- Leverage AI tools where appropriate to improve research, planning efficiency, audience insights, strategic development, and team productivity.
What You Bring
- 12+ years of experience in media strategy, integrated media planning, and digital marketing, preferably within an agency environment.
- Proven experience leading and developing media teams, including both junior and senior team members.
- Deep knowledge of integrated media planning across digital, social, programmatic, search, video/CTV, audio, traditional, OOH/DOOH, and emerging channels.
- Experience leading annual planning, executive presentations, business reviews, senior client conversations, and strategic media recommendations.
- Strong understanding of media research, audience insights, competitive analysis, reach/frequency planning, performance measurement, attribution, reporting, and optimization.
- Ability to connect media strategy to client business goals and guide teams in developing practical, measurable, and budget-conscious tactical plans.
- Experience partnering with Analytics, Marketing Technology, Creative, Project Management, Finance, Client Experience, and agency leadership.
- Experience contributing to new business, organic client growth, or cross-sell opportunities.
- Strong command of media planning tools and resources such as GA, SA360, Mediaocean, Guideline, Resonate, SQAD, Media Radar, Nielsen, eMarketer, or similar platforms.
- Advanced PowerPoint and Excel skills, with the ability to develop polished, strategic, client-ready presentations.
- Comfort using AI tools such as ChatGPT, Gemini, or similar platforms to enhance efficiency, research, strategy, and insight development.
- Exceptional communication, presentation, storytelling, and relationship-building skills with strong executive presence.
- Proven coaching, mentoring, team development, and leadership capabilities.
- Strong financial acumen, organizational skills, attention to detail, and ability to manage multiple client and team priorities.
- Healthcare experience and/or a passion for the healthcare industry is highly preferred.
- Bachelor’s degree in Marketing, Advertising, Business, Communications, or a related field.
Perks and Benefits
- Competitive Salary
- Health, Dental and Vision benefit packages to fit all types of lifestyles
- Life, Short- and Long-Term Disability Insurance paid 100% by the company
- FSA / HSA Options
- 401(K) with a generous company match program
- Flexible Paid Time Off (aka- unlimited)
- Paid Parental Leave
- Hybrid and Remote work schedules available
- Employee Assistance Program (unlimited free telephonic counseling for a variety of issues such as mental health, financial support, and legal advice
- Employee Referral Program
About Us:
Unlock Health is a full-service marketing communication agency, grounded in technology, built for healthcare - and integrated with a managed care consultancy with deep revenue strategy expertise. We brought together leading healthcare firms to solve a core challenge: aligning brand, marketing, technology, and revenue strategy so healthcare organizations can attract and retain patients, grow brand equity, and protect their margins. We help our clients do everything from patient acquisition and brand building, to simplifying complex martech ecosystems, and creating digital experiences. Our work is rooted in clarity, authenticity, and a deep understanding of what moves healthcare forward.
Equality Opportunity Employer Statement
Unlock, and its affiliate companies, is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We provide equal employment opportunities without regard to an applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
