Job Description
Ever imagined saying, “I helped launch the future of transportation”?
We’re rewriting the rules of urban mobility. At Vay, customers tap a button and a car arrives - with no one inside - powered by our world-first Remote Driving technology on real public streets.
We’re live in Las Vegas and scaling fast, powered by a strategic investment of up to $410 million from Grab. Our mission is simple: replace private car ownership with a faster, cleaner, door-to-door mobility model. If you want to build something real, visible, and genuinely transformative, you’ll feel right at home here.
What’s happening at Vay
- First to roll out vehicles in both Europe and the USA on public roads without a human being inside & currently the 2nd largest commercial, driverless car fleet in the Western World.
- We’ve partnered with Kodiak to bring remote-driving technology to autonomous trucks in the US, showcasing our ability to integrate our system into heavy-duty commercial vehicles and expand the applications of our tech across the US.
- We’ve completed 10’s of thousands of trips so far and are busy multiplying our Las Vegas fleet just to meet demand!
- …And soon we’ll be expanding across the US & Europe 🚀
Why this role is exciting
As a Training Lead for Remote Driving Operations, you’ll play a foundational role in building and scaling the world’s first remote driving operations team. This role offers direct, measurable impact on the safety, quality, and scalability of a breakthrough mobility service. You’ll help define how operators are trained, certified, and continuously improved as the organization grows.
What makes this role unique:
- Train the world’s first remote driving operations team
- Have direct impact on scaling a remote driving service
- Shape safety, quality, and performance standards from the ground up
What you’ll be driving
In this role, you’ll own the success, quality, and continuous improvement of training programs for remote driving operations. You’ll partner closely with operations and safety teams to ensure operators are prepared, confident, and compliant.
Own training release and success SLAs
Define and track training quality KPIs
Drive continuous improvements to training programs and materials
Improve training efficiency while maintaining safety and quality standards
Conduct root cause and safety analysis of incidents
Deliver onboarding, certification, and refresher training
Coach operators through performance feedback and readiness assessments
What are we looking for
We’re looking for a safety-first training professional who thrives in high-stakes environments and enjoys building programs that scale. You’re comfortable using data, feedback, and structure to drive measurable performance outcomes.
2+ years of experience in training, coaching, or instructional roles (e.g., driver training, simulator training, aviation, military, dispatch, AV operations)
Strong safety-first mindset with experience in regulated or high-risk environments
Experience developing and delivering structured training programs (onboarding, certification, refresher training)
Ability to provide clear, actionable feedback and coach underperforming trainees
Strong verbal and written communication skills, including SOP and training documentation
Comfort using performance metrics, dashboards, and data to assess readiness and track progress
Experience conducting incident reviews, root cause analysis, or performance debriefs (preferred)
High emotional intelligence and ability to remain calm under pressure
Why choose Vay
💪A global team of smart, motivated people from 30+ countries who love tackling hard problems and turning bold ideas into reality.
🌍 Huge scope for impact in a fast paced environment
🎫 401(k) programme
🏥 Health, Dental & Vision Insurance
🚗 All Vay team members receive 30% off their Vay rides
🏋️♂️ Wellness Hub free gym access & wellness app subscriptions
🛍️ Exclusive external discounts
✈️ Relocation financial assistance when relocating to Las Vegas
🎊 Regular team events throughout the year
For more information on Vay’s physical demands, working environments and safety requirements, you can review this link. We’ll also cover anything specific to this role during the first interview.
We’d love to stay connected for future opportunities, so feel free to include your LinkedIn profile when you apply.
We welcome applications from all backgrounds and experiences. If you’re excited about shaping something truly groundbreaking, we’d be happy to hear from you.
