Vibes

We are a mobile computing software company, established in 1998, with 51 to 200 employees.

Our mobile-first platform helps brands connect personally with consumers to drive revenue and long-term engagement. We offer SMS, MMS, RCS, and Mobile Wallet marketing, along with Push Notifications, Unified Mobile Engagement, SMS & MMS Aggregation, and Marketing Software. Our platform uses data and APIs to optimize and unify SMS, MMS, RCS, and Mobile Wallet campaigns worldwide.

We work with global brands like Chipotle, Kohl’s, Polo Ralph Lauren, Hibbett Sports, KFC, Ulta Beauty, The Children’s Place, Qdoba, Allstate, The Container Store, KBP Brands, Lettuce Entertain You Restaurants, Progressive Leasing, and Festival Foods. As a Tier 1 aggregator in North America, we have direct connections with mobile carriers like Verizon, T-Mobile, and AT&T. This ensures our messaging is reliable and reaches customers. We also offer the Vibes Connect SMS API.

Our clients see an average 90x ROI from SMS. Campaigns have less than a 1% opt-out rate, 97% SMS audience retention, and a 9x higher SMS broadcast click-through rate compared to email. We also see 25% lower SMS subscriber churn. Marketers use our platform for ongoing customer engagement across marketing, commerce, service, and loyalty. It works without app downloads and provides measurable results for ROI.

Our mission is to be a trusted mobile engagement platform that intelligently creates personal and revenue-driving connections between consumers and the brands they value.

We operate based on these core values:

• Respect, honesty, and integrity: We build strong, positive relationships with customers and employees.
• Relentless customer focus: We aim for exceptional results for our customers.
• Commitment to create value: We strive for an ongoing, positive impact on customer businesses and within the community.
• Never satisfied: We continuously strive for improvement.
• Always learning: We fuel continuous growth through curiosity.
• Accountability and ownership: We empower individuals to fulfill their potential and lead by example.

Over our 25-year history, we have built a team of customer-centered professionals, known for having one of the longest average employee tenures in our industry.

Our culture is rooted in innovation, creativity, and excellence. We foster collaboration and the development of new ideas. We support ongoing education and training to help our employees enhance their expertise, skills, and professional growth.

Our leadership team includes co-founders Jack Philbin (CEO) and Alex Campbell (CIO), alongside a Chief People Officer, Chief Financial Officer, and Chief Technology Officer. Our work environment accommodates both hybrid roles, such as specific Software Engineer and VP of FP&A positions based in the Chicago area, and primarily remote roles for other engineering positions.

We offer a range of employee benefits and perks:

• Time Off: Flexible Time Off (vacation, wellness days, bereavement leave) and Parental Leave. We have 10 paid company holidays, an entire holiday week off, Summer Fridays, and a Winter Holiday break.

• Health & Wellness: Medical, Dental, and Vision coverage, company-sponsored life insurance, AD&D, short-term, and long-term disability insurance. We also provide a Wellness Reimbursement Program.

• Reimbursements: Mobile Phone/Home Office Reimbursement and New Hire WFH Reimbursement.

• Financial: A 401(k) plan with company match, Commuter benefits, and competitive salaries.

• Professional Development: A Learning & Development program and Tuition Assistance.

• Additional Perks: Quarterly Awards and Stock Options.