Job Description
Our client is an established online children’s boutique and toy store that has been successfully operating for around 15 years. They cater to a diverse client base, including parents, grandparents, schools, preschools, and allied health professionals.
They are now seeking to hire an eCommerce Shopify Assistant to manage and update product listings across their online stores. This role is vital for maintaining clean product data, optimising website presentation, and providing top-tier customer email and chat support.
Job Responsibilities
Manage and update product listings within Shopify across two online stores
Clean and standardise product data, including weights, descriptions, images, and variants
Create and optimise product listings with accurate meta titles and descriptions
Prepare and execute bulk product uploads via spreadsheets and CSV files
Support ongoing product uploads from new supplier inventory and liaise with suppliers for details
Identify and resolve duplicate or inconsistent listings across both websites
Respond to customer emails and handle online chat support within required timeframes
Resize and optimise product images for website use while creating SEO-friendly alt text
Monitor website listings for errors, missing information, or out-of-stock issues
Assist with category organisation, website merchandising, and seasonal product updates
Upload and organise invoices or stock documentation
Assist with basic competitor and pricing research alongside general eCommerce tasks
Minimum of 2 years of experience using Shopify in a similar eCommerce role
Strong attention to detail and consistency in product formatting
Excellent written and verbal English skills with a warm, friendly communication style
Intermediate proficiency using spreadsheets and managing CSV files for bulk data uploads
Basic understanding of SEO principles including meta descriptions and image alt tags
Experience with Canva or basic image editing tools for resizing and website optimisation
Ability to work independently, follow established procedures, and show a collaborative attitude
Nice-to-Have Skills
Experience working with children’s retail, boutique, or toy brands
Prior experience utilizing ChatGPT or AI tools for content assistance
Experience managing multi-store Shopify environments
Permanent work-from-home set-up
Dayshift (Australian business hours)
Full-time job
HMO
Annual leave
13th-month pay
With Government Mandated Benefits
