Job Description
Our client is an established provider of National Disability Insurance Scheme (NDIS) Support Coordination and Specialist Support Coordination services. They support children, young people, and adults with disabilities to access vital services, build long-term independence, and achieve their personal goals.
They are now seeking to hire a Media Management Officer to support their administrative operations and elevate their digital presence. This part-time role focuses on maintaining professional communication channels, managing social media output, and assisting with essential business onboarding tasks.
Job Responsibilities
Social Media and Communication
- Manage company Facebook pages and designated social media accounts
- Create and schedule engaging social media content on a weekly basis
- Respond to customer and stakeholder enquiries promptly via social media, email, and telephone
- Foster online community engagement and maintain a positive brand presence
Administration and Support
Assist with staff onboarding procedures and general administrative documentation
Complete allocated administrative tasks within strict internal deadlines
Coordinate with internal team members to support everyday operational needs
Handle sensitive information with a high degree of confidentiality and professional discretion
Minimum 2 years of professional experience managing Facebook Business Pages
Minimum 2 years of general administration experience
Fluent or advanced written and verbal English communication skills
Intermediate proficiency with Meta Business Manager and Canva
Intermediate experience utilising Google Workspace and Microsoft Office applications
High attention to detail alongside strong organisational capabilities
Comfortable interacting regularly with clients, families, support workers, and service providers
Willingness to undergo a National Police Check and Working with Children Check
Nice-to-Have Skills
Prior experience working within the NDIS or disability support sector
Advanced proficiency across the Microsoft Office suite applications
Permanent work-from-home set-up
Dayshift (Australian business hours)
Part-time job
HMO
Annual leave
13th-month pay
With Government Mandated Benefits
