Job Description
Who Are We? Vyve Broadband is a leading broadband Internet provider serving largely non-urban communities across 16 states. We provide broadband, fiber connectivity, cable television, and voice services to residential and business customers.
Job Summary
The HR Manager – People serves as a trusted partner to employees and leaders, with primary accountability for employee relations, full-cycle recruiting, talent acquisition, manager coaching, performance management, employee experience, and people-centered HR initiatives. This role partners with hiring managers to attract, assess, and hire qualified talent while promoting consistent, fair people practices across a geographically dispersed organization. The position works closely with HR Operations to deliver responsive HR services and provides cross-functional backup coverage when needed. This is a fully remote role.
Key Responsibilities
Employee Relations & Manager Partnership
- Serve as a primary resource for employee concerns, workplace issues, and interpretation of HR policies and practices.
- Lead employee relations matters, including intake, fact-finding, documentation, resolution recommendations, and review of corrective actions in partnership with HR leadership.
- Coach leaders on performance conversations, conflict resolution, employee retention, recognition, and effective people management.
Performance, Engagement & Employee Experience
- Support performance management processes, development planning, and manager accountability.
- Identify recurring employee experience themes and recommend practical improvements to communication, engagement, and workplace practices.
- Partner with leaders on sensitive employee matters and support an inclusive, respectful workplace.
People Programs & Talent Partnership
- Develop sourcing strategies, maintain candidate pipelines, and build local and technical talent networks to meet current and anticipated staffing needs.
- Partner with hiring managers to define role requirements, provide timely candidate updates, and deliver a positive, consistent candidate experience. Coordinate recruiting coverage and handoffs with the HR Manager – Operations.
- Own full-cycle recruiting for assigned positions and business areas, including intake with hiring managers, sourcing, screening, interviews, candidate selection, offer coordination, and hiring through onboarding.
- Support onboarding effectiveness and employee transitions in collaboration with HR Operations.
- Coordinate leave-of-absence and employee-related benefits matters as part of shared HR service delivery.
Compliance, Collaboration & Continuity
- Apply employment policies and legal requirements consistently; escalate complex or high-risk matters appropriately.
- Maintain accurate, confidential case records and provide relevant people metrics and insights.
- Serve as designated backup for the HR Manager – Operations, including priority HR administration, reporting, and other essential processes during absences or peak periods.
Shared coverage: The HR Manager – People and HR Manager – Operations are expected to maintain sufficient cross-training to back each other up, with specific primary ownership and backup procedures defined in the accompanying responsibility matrix.
Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Progressive HR generalist experience, including ownership of complex workstreams; experience in a multi-state organization preferred.
- Working knowledge of federal, state, and local employment laws and HR best practices.
- Strong judgment, communication, relationship-building, and problem-solving skills; ability to handle confidential information with discretion.
- Ability to manage competing priorities, work independently, and collaborate across HR functions.
- Proficiency with HRIS (ADP Workforce Now preferred) and Microsoft Office applications.
- SHRM-CP/SCP or PHR/SPHR certification a plus.
Why Join Us?
- A collaborative, people-focused work environment
- Opportunities for learning, development, and growth
- Competitive benefits package
- Courtesy cable in eligible markets
Vyve Broadband is an equal opportunity employer. We do not unlawfully discriminate based on race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, or other protected status.
