Job Description
About us
Founded in 2015 in Athens, Greece, Welcome redefines the way people travel by going above and beyond the commoditized transfer service and being the first company to deliver a complete, personalised, in-destination travel experience. From the moment a traveler arrives at a new destination, until their return journey home, Welcome accommodates all their travel needs, including transfers, sightseeing trips, and local information, in the easiest, friendliest, and most personalised way possible. Welcome’s drivers are experts in the area and share their local know-how to make travellers feel at home wherever they are. The company has also introduced contactless rides, thorough cleaning protocols, and protective equipment to make every journey safe.
Being a travel tech startup, Welcome continues to grow and scale its operations and is quickly becoming a global category leader for in-destination travel services.
- One of the highest-rated global transportation companies with a rating of 4.9⁄5 stars.
- Expanded from 200 destinations last year to 350, achieving our ambitious 2024 growth target.
- Over 4,000 travel partners including 2,500 hotels, numerous vacation rentals, and travel agents, adding 50+ new ones every month.
- Over 2.5 million happy travellers every year.
⭐️ If you want to dive deeper into the awesomeness of Welcome’s culture, click on to check our TikTok account.⭐️
The Team
We are a group of vibrant, diverse people who love travelling and never settle on quality. Each one of us didn’t join Welcome by chance and believes deeply in what Welcome is trying to achieve, so we work relentlessly to make that happen. We challenge common logic, focus on design, put simplicity and usability first, and create memorable experiences. We keep learning and exploring better ways to serve our community and grow personally and professionally in our respective fields. We stay humble along the way, with a “pay it forward” mentality, but with big and bold goals.
The Market Activation Executive provides execution support for the Market Launch team, helping to deliver new destination launches, relaunches, and product line activations at scale. As Welcome Pickups accelerates growth (including the Airbnb partnership), this role ensures launch processes run smoothly and all readiness criteria are met on time.
Responsibilities
Launch execution support - Execute launch checklist items including configuration setup and documentation
Readiness tracking - Monitor launch readiness status across all active launches
Configuration setup - Set up initial destination configurations following established templates
Supply coordination - Coordinate with Driver Supply and local teams for capacity requirements
Compliance documentation - Gather and organize compliance documentation
Cross-functional coordination - Follow up with various teams to ensure launch dependencies are resolved
Post-launch monitoring - Support first 90-day monitoring by tracking KPIs
Playbook maintenance - Help maintain and update launch playbooks, templates, and checklists
Process improvement - Identify and suggest improvements to launch processes
1–3 years of experience in operations, project coordination, or similar roles
Strong organizational skills and attention to detail
Ability to manage multiple workstreams and deadlines
Good communication skills for cross-functional coordination
Self-starter who can work independently once trained
Fluent in English
Vibrant and fresh work environment
Flexible work-from-home policy
The tools you need to perform your daily tasks successfully
L&D personal budget
Private Insurance Plan
+4 extra PTO days annually
The unique opportunity to join “the next big thing” at ground level
