World Insurance Associates LLC Logo

Relationship Manager

Job Description

Position Objective

World Investment Advisors, LLC is looking for an experienced Relationship Manager to join our team. The primary responsibility of the Relationship Manager is to oversee and provide advisory services to assigned Retirement Plan Clients.  Relationship Managers are measured based on their ability to maintain a high level of client satisfaction and retention.  Services provided include fiduciary and non-fiduciary services based on the Retirement Plan Advisory Agreement for each client.  Service includes but not limited to; Investment Advisory Services [Fiduciary], assistance with Plan Governance and committee education, assistance with Plan Fiduciaries vendor management (Service Provider Selection/Review), Investment education for Plan fiduciaries, and Employee education and communication.

Typical Duties and Responsibilities

Assistance with Plan Governance and Committee education:

  • Determining Plan Objectives and Options Available Through the Plan
  • Reviewing Retirement Plan Committee Structure and Requirements
  • Reviewing Participant Education and Communication Strategy, Including ERISA 404© Requirements
  • Coordinating and Reconciling Participant Disclosures under ERISA Rule 404(a)
  • Developing Requirements for Responding to Participant Requests for Additional Information
  • Developing and Maintaining a Fiduciary Audit File
  • Attending Periodic Meetings with Plan Committee (Upon Request by Plan Sponsor)

Assistance with Plan Fiduciaries’ Vendor Management (Service Provider Selection/Review):

  • Reviewing Fees and Services and Identifying Procedures to Track the Receipt and Evaluation of ERISA 408(b)(2) Disclosures
  • Providing Periodic Benchmarking of Fees and Services to Assist Review for Reasonableness
  • Reviewing ERISA Spending Accounts or Plan Expense Recapture Accounts (PERAs)
  • Generating and Evaluating Service Provider Requests for Proposals (RFPs) and/or Requests for Information (RFIs)
    • Support with Contract Negotiations
  • Service Provider Transition and/or Plan Conversion

Investment Education for Plan Fiduciaries:

  • Investment Policy Statements

  • Assessment of Overall Investment Structure of Plan (i.e., types and number of asset classes, model portfolios, etc.)

  • Review of the Plan’s Investment Options

  • Review of Qualified Designated Investment Alternatives (QDIA)

  • Search and Review of Investment Managers

Employee Investment Education and Communication:

  • Providing Group Enrollment and Investment Education Meetings
  • Supporting Individual Participant Questions
  • Providing Periodic Updates, Upon Request or Newsletter
  • Assisting Participants with Retirement Readiness
  • Providing Fee Specific Education and Communicate the Plan’s Requirements for Requesting Additional Information about Plan Fees and Expenses

Position Requirements

  • Bachelor’s Degree from accredited university preferred, but not required
  • At least 3 years’ experience in the Retirement Plan industry is required.
  • Proven verbal, written communication and interpersonal skills.
  • Superb computer skills, including facility with Microsoft Office Suite (Word, PowerPoint, Excel, etc.).
  • Detail oriented, organized, and able to multitask.
  • lComfortable working with all levels of management
  • Series 65 or 66 (or ability to obtain once hired)
  • Previous experience as a Relationship Manager is preferred.

Perks & Benefits

  • 401(k) with Employer Match
  • Health Insurance (with HSA option)
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Flexible Paid Time Off Policy
  • Flexible Spending Account (FSA)
  • Healthy Work/Life Balance
  • Paid Parental Leave
  • Remote Work Opportunity

About World Investment Advisors

As part of World Insurance Associates, World Investment Advisors is a nationally recognized financial services firm dedicated to providing the industry’s premier wealth management and retirement plan investment advisory services to individuals, high net worth families and employers. Collectively, WIA and its affiliates advise pm $76B assets1 across 65 offices and 310 team members.

Stimulating Environment

At World Investment Advisors, we strive to provide a challenging, stimulating environment for the best and brightest in the industry. We believe our employees can best serve our clients and advisors in an atmosphere where individuals are treated fairly, where professional growth is fostered and encouraged, and where a healthy balance between work and home life is respected and preserved. We promote a friendly and collaborative work environment. We are motivated by team camaraderie and are obsessed with doing the right thing for our plan sponsor clients and their plan participants.

Team-Oriented

Professionals typically work together in teams with multiple people from different departments to meet our clients’ needs. Our junior staff works with their team members to develop the skills and knowledge to succeed and assume more senior level positions as they progress at our firm. We welcome team members from different backgrounds with different perspectives to help us innovate and make a difference for our customers and our communities.

Why World?

  • Great company culture with an awesome team-oriented atmosphere!
  • Mentorship Opportunities
  • Ability to serve on different Employee Resource Groups (EmpowHer, Mosaic & NextGen Collective)
  • Professional growth opportunities—Tuition Sponsorship, Professional Memberships and Professional Development
  • Friendly and collaborative work environment
  • Employee perks including employee appreciation and charitable giving/volunteering opportunities

Equal Employment Opportunity

World Investment Advisors is an equal opportunity employer. We believe the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. World is committed to equality and deeply believes in diversity in sexual orientation, gender, race, religion, ethnicity and other qualities that makes us all different.

To Executive Search Firms and Staffing Agencies

World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World’s property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World’s Human Resources Talent Department.

1As of December 31, 2023, the WIA network of advisors and firms collectively provides support to over $55.4 billion in assets across a variety of channels including investment management and retirement plan consulting services. This includes regulatory assets under management (AUM) of over $24.5 billion.

#LI-GP1#LI-REMOTE

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