Job Description
Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth.
As we build Yotpo’s next generation platform, we’re also exploring how AI can power smarter, more personalized eCommerce experiences. If you’re excited about leveraging AI technologies alongside modern engineering practices, this role is a great opportunity to make a meaningful, lasting impact.
Our DevOps team plays a pivotal role in ensuring our cloud infrastructure is scalable, reliable, and secure. As a DevOps Team Lead, you will guide a high-performing, international team, optimize cloud infrastructure, and influence cross-functional projects that directly impact our customers and all R&D teams.
Why Join Us:
- Lead and shape a critical function at the heart of Yotpo’s platform.
- Drive initiatives that improve reliability, developer productivity, and reduce operational expenditure.
- Grow as an engineer and technical leader at scale by mentoring talented engineers and contributing to infrastructure modernization from design to implementation.
- Access continuous learning opportunities through certifications, conferences, and hands-on experimentation with cutting-edge technologies.
Key Responsibilities:
- Lead a high-performing, international DevOps team, fostering a culture of continuous improvement.
- Maintain, design, and optimize Yotpo’s cloud infrastructure to improve product quality, boost development velocity, and reduce operational costs.
- Make data-driven decisions by collecting and analyzing metrics to prioritize the most impactful initiatives.
- Lead and contribute to technical initiatives that require collaboration across multiple R&D teams.
Requirеments:
- 2+ years of experience leading Cloud/DevOps teams.
- 4+ years of experience as a DevOps engineer.
- Hands-on experience with AWS (EKS, EC2, RDS, IAM, VPC).
- Expert-level knowledge in containers and container orchestration (Kubernetes).
- Scripting (Bash, Python) and infrastructure-as-code (Terraform, CloudFormation) expertise.
- Experience with observability platforms (Grafana, Prometheus, ELK stack, OpenTelemetry).
- Strong experience authoring and tuning CI/CD pipelines (e.g., GitHub Actions).
- Proven experience in incident response, troubleshooting distributed systems, and implementing corrective actions.
- Experience working in large-scale production environments.
- Bachelor’s degree in Computer Science, Telecommunications, or a relevant field.
Preferred Qualifications (Nice to Have):
- AWS Certifications (Solutions Architect, SysOps/CloudOps, Developer, DevOps).
- Kubernetes Certifications (CKA, CKAD).
- Master’s degree in Computer Science, Telecommunications, or relevant.
- Experience designing and building Internal Developer Platforms (IDPs) that enable self-service capabilities for software engineering teams.
- Knowledge of security best practices and compliance frameworks (ISO 27001, SOC 2).
What we offer:
- Track to success – work in a dynamic organization with an ambient and laid-back office atmosphere.
- Individualized career development, rewards, and recognition.
- Work-life balance – 25 days’ paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country.
- Additional health insurance package.
- Internal mobility program and refer-a-friend program.
- Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution.
- Food vouchers.
- E-learning portals and knowledge-sharing sessions.
- Company-backed hackathons, tech conferences, workshops, etc.
- Stocked kitchen and bar.
- Employee stock option plan.
- Flexible hybrid capacity.
If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.
Help us be the best version of Yotpo by building something great together!
#LI-Hybrid
