Job Description
Description
Zelh is a fast-growing, passionate outsourcing company.
Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.
We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!
At this point, Zelh is looking for a Weekend Account Executive for one of our clients.
The Weekend Account Executive supports all operational tasks required to service client freight over the weekend. This role is responsible for building and scheduling freight, performing track‑and‑trace functions, and ensuring all loads follow established SOPs. Weekend Account Executives serve as frontline execution staff, escalating issues to the Weekend Operations Supervisor as needed while maintaining real‑time visibility into freight movement and client expectations.
Key Responsibilities:
Execute Core Weekend Operations
Build and schedule according to client requirements, and SOPs.
Perform track‑and‑trace support for all weekend‑active shipments, ensuring timely status updates and proactive issue escalation.
Maintain continuous visibility into freight movement, identifying delays, exceptions, or risks early and communicating impacts to leadership.
Document collection
Support Client & Internal Communication
Respond to internal and external inquiries in real time.
Approve rate options regarding open freight.
Communicate updates, service alerts, or load changes.
Assist in resolving exceptions by gathering details, proposing solutions, and escalating items.
Deliver High‑Quality Weekend Service
Ensure all operational tasks and deliverables are completed accurately and within required timeframes.
Maintain structured, clear hand‑off documentation for weekday teams.
Requirements
Experience in logistics operations, freight management, customer service, or transportation coordination.
Strong communication skills.
High attention to detail and the ability to work independently.
Ability to follow established SOPs and escalate issues appropriately.
Strong problem‑solving skills.
Reliable weekend availability.
Comfortable managing multiple tasks at once.
Working conditions:
- Working schedule: 3 shifts -
1) Friday - Monday, 10:00 - 21:00 CST
2) Friday - Monday, 4:00 - 15:00 CST
3) Friday - Monday, 18:00 - 5:00 CST
Work mode - hybrid/remote
Competitive Salary in USD
10+ business days of paid time off
Equipment provided
A supportive team
Remote eligibility
Join our team and become an integral part of our mission to provide reliable and efficient freight transportation solutions to our customers.
