Job Description
Description
As part of the Compliance Department, you will assist in achieving various compliance business objectives, working independently and as a team with different departments across Echo. This position is a challenging role for a self-starter who would like to not only grow the position but also develop into a leader at our client’s company.
Responsibilities:
• Work with the Audit Department to generate appropriate audits and reports
• Analyze and interpret data with attention to compliance initiatives
• Work closely with management to prioritize business and information needs
• Identify situations where departments may not be in compliance with established internal control procedures
• Identifying compliance problems that call for formal attention and escalate appropriately
• Document audit tests and findings
• Manage all incoming carrier documentation and update systems accordingly
• Be knowledgeable and confident of critical requirements and processes for proper carrier updating and on-boarding
• Educate Echo employees on desirable and required qualifications for carrier candidates
• Review contract revisions suggested from new carriers
Working conditions:
Work schedule: Monday to Friday - 0800-1700 CST
Competitive Salary in USD
Remote mode of work
10+ business days of paid time off
Team building and corporate events
Equipment provided
A supportive team
Requirements
1-3 years’ of customer service experience
Upper - Intermediate or higher English level
Proven success in the areas of internal and external customer service and communication
Deals calmly and effectively with stressful situations
Projects a professional image of oneself and organization
Ability to critically evaluate and analyze information to make objective decisions
Proven ability to manage several tasks simultaneously and prioritize day-to-day operations
Highly organized and detail-oriented with strong attention to accuracy and timeliness
Self-managed and motivated
Strong problem-solving skills with creative approaches
