Job description
Description
Zelh is a fast-growing, passionate outsourcing company.
Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.
We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!
We are seeking an experienced and proactive Reefer Load Planner to manage daily freight operations for 6-8 refrigerated trucks. This role requires strong experience booking reefer freight, building broker and customer relationships, and handling day-to-day dispatch and load execution.
Responsibilities:
Book refrigerated (reefer) loads primarily through DAT and direct broker/customer relationships
Negotiate competitive rates based on market conditions and load quality
Dispatch and manage 6–8 trucks daily, optimizing routes and minimizing downtime
Communicate with drivers via phone and email regarding pickups, deliveries, and schedules
Monitor shipments in transit and proactively resolve any issues (delays, temperature concerns, breakdowns, receiver problems, etc.)
Track and update load status in the TMS, ensuring timely and accurate reporting
Verify rate confirmations, invoices, and supporting documents to ensure proper billing and compliance
Requirements
Proven experience booking reefer loads (required)
Strong working knowledge of DAT load board
Experience dispatching multiple trucks daily
Excellent phone and email communication skills
Ability to negotiate rates confidently and professionally
Strong problem-solving and time-management skills
Detail-oriented and able to work in a fast-paced environment
Working conditions:
Working schedule:Mon-Fri 8am – 5pm EST
Competitive Salary in USD
Remote or office mode of work
10+ business days of paid time off
English courses
Equipment provided
We are eager to fill this position, if you are detail-oriented and thrive in a team setting, we encourage you to apply and become a part of our dynamic logistics team.
