Job Description
ZigZag is looking for an Admin Bookkeeper to join our team!
*Must have experience in CIN7
We are seeking a highly organised and detail-oriented Bookkeeper to support three growing automotive and eCommerce businesses: Brixton 4x4, TyreBay, and EliteDrive Australia.
This role is operationally critical — ensuring seamless order processing, supplier coordination, accounts reconciliation, and supporting marketing execution across all brands.
The ideal candidate will have strong experience in:
- Cin7 Core
- Shopify
- Xero
- Order processing & supplier coordination
- Basic marketing support functions, including assistance with socials
- Strong interpersonal skills with the ability to collaborate effectively within a team
- Confident in supporting sales and handling customer returns directly with clients
Responsibilities:
- Accounts & Reconciliation
- Uploading invoices via EzzyBills to Cin7
- Processing accounts email inbox and clearing into folders
- Process credits and adjustments
- Ensure Shopify payments sync correctly to Cin7 & Xero
- Assist with finance prep:
- Outstanding supplier invoices
- Pending credits
- Unmatched transactions
- Maintain accuracy across inventory and accounting systems
- Order Processing & Inventory Management (Priority Focus)
- Process Shopify dropship orders through Cin7 Core daily
- Prioritise same-day dispatch items
- Liaise with suppliers for tracking, ETAs, and invoice follow-ups
- Update Shopify order tags (e.g., Awaiting Tracking, ETA updates)
- Ensure tracking numbers are uploaded promptly
- Monitor fulfilment workflow and escalate delays
- Administration & Customer Support
- Monitor Podium and other social platforms for incoming customer enquiries
- Respond to general enquiries or escalate technical questions
- Maintain supplier ETD (estimated despatch date)
- Assist in documenting SOPs and improving workflows
- Processing and overseeing of returns end to end. Customer, shopify and CIN7 Core
- Customer service and sales when required
Marketing & eCommerce Support Responsibilities
In addition, this role provides general marketing and digital support across Brixton 4x4, TyreBay, and EliteDrive Australia. The position supports the execution of structured monthly campaigns, promotional initiatives, and ongoing brand visibility activities across multiple digital platforms. Key responsibilities include:
- Assisting with the implementation of monthly marketing campaigns aligned with vehicle builds, product bundles, and seasonal promotions
- Drafting, formatting, and scheduling blog articles and website content updates
- Supporting basic on-site SEO updates and content optimisation
- Preparing and scheduling eNewsletters and email marketing campaigns
- Creating and scheduling daily social media content across multiple platforms
- Preparing and scheduling website push notifications aligned with promotions and campaigns
- Supporting paid advertising efforts through content preparation and campaign coordination (Google Ads and Meta Ads)
- Monitoring engagement across digital channels and escalating customer enquiries where required
- Assisting with ongoing content planning and continuous improvement of marketing processes
Required Skills & Experience
- Essential:
- Proven experience using Cin7 Core
- Strong Shopify backend experience
- Experience reconciling accounts in Xero
- Purchase Order processing experience
- Supplier communication & follow-up
- High attention to detail
- Strong written communication skills
- Ability to manage multiple brands simultaneously
- Highly Regarded:
- Experience drafting blog content
- Basic SEO understanding
- Experience with Meta Ads and Google Ads platforms
- Canva experience
- eCommerce marketing familiarity
- Automotive or 4x4 industry knowledge
ZigZag is committed to building a diverse, inclusive, and equitable workplace. We believe that talent knows no borders, and we welcome individuals from all backgrounds to help us shape the future of work. Guided by transparency and agility, we foster an environment where everyone is valued and empowered to thrive.
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