Job Description
About Zūm:
Zūm is a rapidly expanding Series E startup backed by industry leaders Sequoia Capital, SoftBank, Spark Capital, and GIC, with a bold mission to transform the stagnant school transportation industry. Operating in over 15 states across the United States—with flagship hubs in San Francisco, Los Angeles, and Seattle—we are actively extending our reach to the East Coast and Midwest regions. As a technology-driven company, we deploy cutting-edge solutions to manage and operate school district transportation systems while also launching our own charter platform and developing proprietary SaaS offerings. Additionally, we are spearheading a nationwide initiative to electrify school transportation fleets, simultaneously supporting local utilities by feeding much-needed energy back into the grid. We have been recognized as CNBC 50 disruptor, Financial Times 500 fastest growing companies, Fast Company World Changing Ideas.
Who You Are:
We’re looking for a detail-oriented and proactive Litigation Paralegal. Reporting to our Deputy General Counsel, in this role, you’ll help manage a dynamic litigation docket and collaborate closely with in-house counsel, outside counsel, insurance carriers, and internal partners across Zum. You’ll play a key role in keeping matters moving forward efficiently and helping us continuously improve how we manage litigation as Zum continues to scale.
This role is based at the Company’s headquarters in Redwood Shores, CA and requires you to be onsite 3x/week (Monday, Tuesday, and Thursday). We will only consider candidates already based in the Bay Area.
What You’ll Do:
Litigation Management
• Own and manage a docket of personal injury, employment, and other litigation matters
• Collaborate closely with outside counsel, in-house attorneys, claims professionals, and safety teams to move cases forward
• Assist with the litigation hold process and the document collection process for litigation, subpoenas, and regulatory matters
• Maintain and update case records, timelines, and other critical data
Policies and Procedures
• Assist in drafting, reviewing, and improving contracts, policies, and procedures
Process Implementation and Optimization
• Standardize the end-to-end matter management lifecycle to ensure consistent data capture and seamless transitions from initial intake through to final resolution
• Support legal team in organizing and maintaining eDiscovery workflows and document review processes
• Drive process improvements that enhance data accuracy, team efficiency, and our ability to meet financial reporting and audit requirements
• Design, develop, refine, and simplify legal processes to increase efficiency, support scalability, and ensure quality
Knowledge and Records Management
• Collaborate with attorneys and cross-functional partners to identify responsive datasets and coordinate technical collections
Financial Management
• Conduct first-pass review of invoices from external counsel and vendors and assist with managing e-billing
Cross-Functional Project Management
• Contribute to special projects and process innovation initiatives that align with Legal’s operational goals
• Proactively identify potential legal risks and provide recommendations for mitigation
What You Bring to Zum:
• Take ownership of your work and thrive in a fast-paced, high-volume environment
• Are highly organized, detail-oriented, and skilled at managing competing priorities under tight deadlines
• Communicate clearly and professionally, with strong judgment and a high level of discretion
• Maintain a team-first mindset - no task is too big or too small
• Bring a strong EQ and collaborative spirit to everything you do
• Have 5+ years of litigation paralegal experience in a law firm, in-house legal department, or related field
• Hold a bachelor’s degree from an accredited institution (paralegal certification is a plus)
The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted base pay range for this role in US is: $140,000 - $189,000
Zum Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
