HR Generalist

Job description

The Company

Cerbo is a high-growth healthcare SaaS company, doing our part in the medical market to support holistic lifestyles and personalized medicine. Our software – Cerbo EHR – is a cloud-based electronic health records (EHR) and patient portal software system. Healthcare offices across the country – and some around the world – use Cerbo for almost everything they do in their day-to-day. Cerbo originally started as a developer’s nights-and-weekends project. And has grown into one of the leading EHR systems for functional or “root cause” medicine and membership- or cash-based clinics. Because of our unique origins, we often approach things a bit differently. That is, success for us is not just about the bottom line. It’s more about providing a great product, operating with integrity, and supporting our clients and our team. During the past four years our team has grown, and thousands of practitioners and patients use our product. To this end, we’re looking for an HR Generalist to join our growing team.

What You’ll Do

The HR Generalist will play a foundational role in helping support and scale our people operations. You’ll work directly with the Head of People to build and implement HR programs and processes that support our team and culture as we grow. You’ll work closely with teams across the company and help provide a positive employee experience. This is a unique opportunity to make a meaningful impact and grow your career in a fast-paced, mission-driven environment.

Primary Responsibilities

  • Coordinate employee experience programs and engagement touchpoints, including anniversaries, company events, and wellness check-ins that help promote connection and inclusion across a distributed team

  • Support recruitment efforts including job postings, applicant screenings, candidate communication, and interview coordination

  • Ensure compliance with labor and employment laws, especially for a remote-first, multi-state team

  • Monitor and respond to HR related mail such as tax documents, unemployment notices, escalating as needed

  • Serve as a trusted point of contact for employee questions and concerns, ensuring a positive employee experience

  • Maintain and update employee records and HRIS systems

  • Maintain and update Applicant Tracking System

  • Maintain and update Performance Managment system

  • Support and own the employee onboarding and offboarding experience

  • Assist with benefits administration including new hire enrollments, qualifying life event changes, and open enrollment coordination through Employee Navigator.

  • Monitor leave of absence requests and track compliance with documentation requirements and timelines

  • Promote adoption of EOS across the organization

Required Skills & Qualifications

  • 3+ years of hands-on HR experience in a HR Generalist or similar role, ideally in a startup up or SaaS environment

  • Knowledge of employment law, compliance and HR best practices

  • Experience in talent acquisition

  • Proactive, resourceful and eager to learn

  • Excellent communication and interpersonal skills

  • Highly organized with a strong attention to detail

  • Experience with Gusto and Lattice is a plus

  • Experience supporting a distributed workforce across multiple states

Compensation & Benefits

  • Competitive compensation based on experience

  • Comprehensive health, dental and vision benefits

  • 401 (k) plan with matching company contribution

  • Short-term disability & long-term disability insurance

  • Paid Time Off and company holidays

  • Full suite of remote working tools and processes

Location: 100% Remote

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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