Lead Business Analyst

at growtherapy
  • $127k-$166k
  • Remote - United States

Remote

Business

Senior

Job description

About us:

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.

What You’ll Be Doing:

We’re looking for a Lead Business Analystto play a critical role in enabling data-driven decision-making across the organization. You will partner with business leaders to scope, design, and build the appropriate analytical tools and metrics to answer strategic and operational questions. This will include defining and operationalizing key performance indicators (KPIs), uncovering insights through rigorous analysis, developing scalable dashboards and reporting frameworks, and ultimately translating data into business value. Success in this role is measured by the impact of insights on strategic and operational decisions, clarity of metrics delivered, and measurable improvements in business outcomes such as growth, efficiency, and customer satisfaction.

In the role, you’ll:

  • Enable business leaders to make data-driven decisions by translating their business needs into the appropriate analytical tools and metrics to answer strategic and operational questions such as identifying growth levers, diagnosing performance gaps, or evaluating initiative impact.
  • Scope, design, build, and maintain dashboards, reporting tools, and data models to enable self-service access to key metrics and ensure data accuracy, consistency, and accessibility across teams.
  • Elicit and synthesize data-driven insights into clear narratives and recommendations that influence decision-making, including recurring business reviews, strategic planning sessions, and ad hoc deep dives.

The salary range for this position is $127,373 - $166,500 USD.

You’ll be a good fit if you are:

  • A Problem Solver: You have 4+ years of experience in BI or data analytics at a high-growth startup or tech company. You’re able to identify business challenges based on metrics and analyses, and you’re ready to recommend solutions to improve business processes. You balance analysis with decisive execution to avoid “analysis paralysis.”

    • Strong bonus: Experience solving data problems in a healthcare-related field (e.g., provider operations, value-based care, health tech SaaS)
  • A data-driven decision maker: You have expert-level SQL skills and are familiar with tools like Snowflake, dbt, Looker, Hex, and Retool. You spend most of your day building critical analyses and data visualizations to elicit data-driven insights. You use metrics and analyses to uncover insights, validate hypotheses, and guide operational decisions. You are able to dive deep to understand the full scope of data, including edge cases.

  • An effective communicator: You are adept at translating complex analytical concepts to non-technical stakeholders. You are comfortable presenting to executives, business leaders, engineers, PMs, and peers. You are expert at crafting compelling data stories through visualizations.

  • Mission-Driven: You’re here to change the world, and you’re always connecting your work back to the importance of the Grow Therapy mission.

  • Agile: You thrive in a fast-paced, unpredictable environment, and you’re able to pivot as new priorities emerge. You are skilled at managing multiple stakeholders, projects, and timelines efficiently.

  • A Team Player: You’re collaborative by nature, relish in camaraderie and group wins, and are looked to by your colleagues as a steadfast partner and source of encouragement.

  • Preference for candidates based in NYC who can work in a hybrid model at Grow HQ.

If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume.

Note: Please upload your resume in PDF format

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025.

Please see the independent bias audit report covering our use of Covey here.

Benefits

  • The chance to drive impact within the mental healthcare landscape from day one

  • Comprehensive health insurance plans, including dental and vision

  • Our dedication to mental health guides our culture. Wellness benefits include (but are not limited to):

    • Flexible working hours
    • Flexible Time Off
    • Company-wide winter break
    • Mental health mornings (2 hours each week)
    • Wellness Stipend
    • In-office meals and snacks
  • Continuous learning opportunities

  • Competitive salary

  • The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

As part of our recruitment process, we use a third-party AI tool (Covey) to assist in the initial screening of resumes and applications. This tool analyzes candidates’ qualifications based on the information provided in the application to identify potential matches. Certain features may qualify the tool as an AEDT (automated employment decision tool) under New York City Local Law, and may be considered an AI tool under other applicable state and city laws. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. Final hiring decisions are made by our human recruitment team, and no automated system makes the ultimate decision regarding hiring. We began using Covey Scout for Inbound on January 11, 2025. The independent bias audit report covering our use of Covey here.

By submitting your application, you acknowledge and consent to the use of automated tools in our recruitment process. You also understand that your application may be processed by AI systems as part of the screening and selection process.

We are committed to ensuring transparency in our hiring practices. If you have any questions about how our AI tools work, or if you would like to request additional information, please contact [email protected] you require an accommodation due to a disability, or if you have concerns regarding the use of AI in our hiring process, please [email protected]. We will be happy to provide assistance or discuss alternative methods for participating in our recruitment process.

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