Job description
About OnePay
OnePay is a consumer financial services app with an exceedingly simple mission: to help people achieve financial progress.
Tens of millions of Americans today are unbanked or underbanked, meaning they don’t have enough money in savings to cover a minor emergency. They pay too much in fees, don’t have access to credit at affordable rates, and have little ability to grow their wealth. OnePay’s vision is to create a single app for consumers to save, spend, borrow, and grow their money, bringing our mission to life with simple and accessible banking, credit, and payments products that deliver a best-in-class experience to millions of customers. Our products include:
Checking and high-yield savings accounts
Domestic and international peer-to-peer payments
Credit Builder and credit score monitoring
Digital wallet / contactless payment solutions
Buy-now-pay-later installment loans at Walmart
Why do we have a right to win? We have the backing of Walmart (a Fortune 1) and Ribbit Capital (a preeminent fintech investor), are deeply embedded with the distribution of the world’s largest omnichannel retailer, and have an industry-leading multi-product value proposition — all in addition to having some of the best people and talent in the industry.
There’s never been a better time to build a category-defining business and there has rarely been a team better positioned for the opportunity. Join us!
The Role
As a Marketing Operations Manager, your mandate is to help deliver our value proposition to customers through elegant, relevant, and targeted communications. This role will impact OnePay’s vision by building and deploying campaigns to drive customer engagement, supporting our rapidly growing product roadmap, and communicating the launches of new products, solutions, and features. You will work closely with the Product Marketing, Analytics, Product, and Engineering team(s) while focusing on execution excellence. You will:
Develop, test, and deploy customer journeys, including assessing product and strategic objectives, platform capabilities and data needs.
Own the end-to-end build and execution of marketing and transactional communications across email, push, in-app messages, and SMS.
Measure the success of campaigns in collaboration with the Analytics team.
Troubleshoot and problem-solving production issues as they arise.
Ideate and implement efficiencies and automated solutions.
Contribute to the ongoing improvement of and enhancements to our processes and MarTech stack.
You Bring
3–5+ years managing CRM automation in a high-volume B2C tech or e-commerce environment.
Expert proficiency in HTML, CSS; ability to both write and edit code.
Technical proficiency in building automation flows with CRM and ESP platforms such as Braze or Iterable.
Additional Preferred Qualifications
Knowledge of SQL, Liquid, Handlebars, and JSON.
Experience managing multiple products or brands, cross-functionally.
Working knowledge of Figma.
Experience with Branch and Segment.
Data-driven, detail-obsessed problem solver who loves mining insights, iterating fast, and owning deliverability, compliance, and error-free deployments.
Clear communicator & agile collaborator who translates technical constraints into business terms and thrives in cross-functional sprints and dynamic roadmaps.
What We Offer
Competitive base salary, stock options, and health benefits from Day 1
401(k) plan with company match
Remote-friendly (US), flexible time off (FTO), and opportunities for growth
A high-growth, mission-driven, inclusive culture where your work has real impact
Standard Interview Process
Initial Interview with Talent Partner
Technical or Hiring Manager Interview
Team Interview
Executive Interview
Offer!
Equal Employment Opportunity
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at [email protected].
