Job description
Precisely is the leader in data integrity. We empower businesses to make more confident decisions based on trusted data through a unique combination of software, data enrichment products and strategic services. What does this mean to you? For starters, it means joining a company focused on delivering outstanding innovation and support that helps customers increase revenue, lower costs and reduce risk. In fact, Precisely powers better decisions for more than 12,000 global organizations, including 93 of the Fortune 100. Precisely’s 2500 employees are unified by four company core values that are central to who we are and how we operate: Openness, Determination, Individuality, and Collaboration. We are committed to career development for our employees and offer opportunities for growth, learning and building community. With a “work from anywhere” culture, we celebrate diversity in a distributed environment with a presence in 30 countries as well as 20 offices in over 5 continents. Learn more about why it’s an exciting time to join Precisely!
Application and Interview Impersonation Notice:
Impersonating another individual when applying for employment, and/or participating in an interview process to assist another individual in obtaining employment, with Precisely Software Incorporated (“Precisely”) is unlawful. If Precisely identifies such fraudulent conduct, then as applicable and to the extent permitted by law, the application will be rejected, an offer (if made) will be rescinded, or the employment will be terminated, and legal action may be taken against the impersonators.
Overview:
The Product Specialist will play a key role in contributing to the success of Precisely’s SaaS product offerings. This role necessitates extensive collaboration across various internal teams, including product development, engineering, documentation, and go-to-market divisions. As a Product Specialist, you will be responsible for documenting feedback from design partners and ensuring that it is accurately communicated within the organization. You will play a crucial role in enhancing internal understanding of the product through your contributions to enablement and demonstration assets. The ideal candidate will have experience in driving cross-functional product success.
What you will do:
- Build and maintain strong relationships with design partners to gather, document, and communicate meaningful feedback.
- Document real-world use cases and collaborate with internal teams to improve product usability and quality.
- Partner with sales engineering to support product demos and ensure accurate representation of our newest product functionality.
- Contribute to internal enablement by creating and maintaining demonstration assets, training materials, and product walkthroughs.
- Help ensure the product delivers a seamless and intuitive user experience by collaborating with UX/UI & User Assistance teams and contribute to design validation.
- Ensure visibility into how partner insights influence product development decisions.
- Support the creation of resources that clearly explain product capabilities and workflows.
- Act as a liaison between internal stakeholders to ensure timely communication and alignment on product goals and deliverables.
- Support product quality efforts by identifying issues, validating fixes, and contributing to continuous improvement initiatives.
What we are looking for:
- Bachelor’s degree in Computer Science, Engineering, Business, or a related field. Equivalent work experience will be accepted in place of a formal degree.
- 3–5 years of experience in product, sales engineering, consulting roles, or customer facing roles in SaaS environments focused on data management, quality, or governance.
- At least 2 years of experience collaborating cross-functionally with product, engineering, and go-to-market teams.
- At least 2 years of experience supporting product enablement or sales engineering efforts.
- Experience gathering and documenting user feedback and translating it into actionable insights.
- Familiarity with SaaS platforms and cloud-based product ecosystems.
- Proficiency with tools such as Jira, Confluence, Figma, or similar for product documentation and collaboration.
Preferred Qualifications (Nice to Have):
- Experience working with data management, data quality, or data governance tools.
- Exposure to customer-facing roles or participation in design partner programs.
- Strong understanding of data analytics technologies and market dynamics.
- Proficiency in conducting product demonstrations and supporting sales enablement activities.
- Familiarity with agile development methodologies and iterative product delivery.
- Analytical mindset with the ability to interpret data and translate it into actionable strategies.
- Exceptional communication and presentation skills, with the ability to tailor messaging to diverse audiences.
- Customer-focused with a passion for delivering high-quality, intuitive products.
- Innovative thinker who can anticipate market needs and contribute to product evolution.
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