Job description
An exciting leadership role for a results-driven sales professional eager to shape global partnerships with a purpose-driven, innovation-focused team
Company Profile:
Our client is the leading platform connecting Nurse Practitioners (NPs) with collaborating physicians across the United States. Their service streamlines an often-complex process—enabling NPs to quickly, affordably, and confidently find physician collaborators to meet state requirements and launch their practices.
Overall purpose and responsibilities of the role:
We’re seeking a data-driven, team-oriented leader who will own critical business metrics while building, coaching, and leading a high-performing sales team. This role combines traditional sales leadership with systematic metric ownership as part of our core operating methodology.
Duties and Responsibilities:
Team Size: 3 Direct Reports (Growing to 5-7 within 12 months)
Position Overview: Data-Driven Sales Leadership
Why This Role is Strategic: You’ll be responsible for 3 of our 9 core company metrics that directly impact our path to $10M ARR. Your success drives company success.
This position is ideal for someone who thrives in a mission-oriented, startup environment, is passionate about coaching and developing people, understands how to turn conversations into conversions without high-pressure tactics, and takes ownership of business outcomes through systematic measurement.
Metric Ownership (Primary Responsibility)
As Director of Sales, you personally own and report weekly on these 3 critical business metrics:
1. NP Growth & Conversion
- What you own: From NP sign-up to signed contract
- Your goal: Increase total monthly signed NP contracts by 50% within 6 months
- Key levers: SDR follow-ups, sales scripts, conversion coaching, CRM discipline, and systematized follow-through
2. Physician Supply Activation
- What you own: Getting physicians live and ready for matches in target states and specialties
- Your goal: Onboard 30% more active physicians (who take a first collaboration) in high-need areas within 90 days
- Key levers: Targeted recruitment, faster onboarding workflows, and high-priority supply-side outreach
3. Speed to First Interview
- What you own: Time from NP registration to their first scheduled interview with a matched physician
- Your goal: Reduce average time-to-interview by 40% within 3 months
- Key levers: Matching flow efficiency, scheduling optimization, and resolution of team/process bottlenecks
Weekly Reporting Requirements
- Data Ownership: You personally enter metrics with analytical insights every Tuesday
- Performance Analysis: Identify trends, opportunities, and improvement areas
- Cross-Department Collaboration: Work with Marketing and Operations directors on shared metrics
- Executive Reporting: Present insights at Thursday leadership review meetings (90 minutes weekly)
Core Responsibilities
Team Leadership and Development
- Direct Team Management: Lead and develop 3+ sales professionals:
- Sales Development Reps (SDRs): Contact NPs who registered but didn’t book meetings
- Sales Representatives: Guide NPs through the collaboration process
- Physician Recruiters: (expanding team) Build physician recruitment systems and processes from ground up, actively participate in supply recruitment while transitioning responsibilities to experienced sales reps
- Talent Development: Transform customer service backgrounds into top sales performers through systematic coaching
- Team Expansion: Hire, onboard, and train new team members as we scale to 300+ monthly contracts
- Supply-Side Development: Establish physician recruitment function including processes, scripts, tracking systems, and performance metrics, then transition to dedicated experienced sales professionals
- Performance Culture: Instill accountability, consistency, and ownership aligned with business metrics
Sales Strategy and Execution Aligned with Business Metrics
- KPI Establishment: Set team targets that directly support your 3 owned metrics
- Process Optimization: Monitor CRM usage and pipeline health to improve match rates and speed
- Workflow Design: Create sales scripts, email templates, and follow-up systems that optimize for quality matches
- Team Alignment: Conduct regular 1-on-1s and team huddles focused on performance metrics
- Strategic Collaboration: Work with founders to shape promotions and campaigns supporting metric targets
Cross-Functional Collaboration
- Marketing Partnership: Collaborate on lead quality metrics that impact match success rates
- Operations Integration: Work with Operations Director on customer success metrics and collections
- Technology Coordination: Partner with Technology Director on platform optimization for matching efficiency
- Metric Dependencies: Understand how your metrics impact and are impacted by other directors’ performance
Sales Reporting and Business Intelligence
- Daily Metric Tracking: Monitor team performance against your 3 owned metrics
- Weekly Executive Reporting: Provide leadership with clear insights on obstacles, trends, and resource needs
- Process Improvement: Use data insights to continuously optimize matching processes and team performance
- Strategic Input: Contribute to quarterly planning based on sales metric trends and market feedback
Required Experience
- The ideal candidate needs 5+ years of sales experience with at least 2+ years in sales leadership roles.
- Experience selling to individuals or small businesses in fast transaction scenarios rather than complex enterprise sales.
- Experience with the US market is required as the role may interact with US physicians and needs to train Philippine-based sales representatives on US cultural nuances.
- Proven track record hiring, managing, and developing inside sales and/or SDR teams
- Data-driven management style with experience using metrics to drive team performance
- Coaching excellence - especially transforming customer service reps into top sales performers
- CRM expertise and sales tracking best practices
- Excellent English communication - both verbal and written for US market
Data-Driven Leadership Qualifications
- Systematic thinking: Ability to see connections between individual actions and business outcomes
- Process orientation: Experience building repeatable systems that scale performance
- Cross-functional collaboration: Comfortable working with multiple departments toward shared goals
- Analytical reporting: Experience providing insights beyond basic activity metrics
- Performance accountability: Track record of taking ownership for business results
Cultural Fit for Philippine Team Leadership
- Professional leadership style that respects hierarchy while encouraging innovation
- Collaborative approach that builds team success through individual excellence
- Growth mindset focused on continuous improvement and skill development
- Mission alignment with healthcare access and NP independence goals
Preferred Qualifications
- Not necessarily healthcare-focused but must understand US market dynamics and physician-facing sales.
- Marketplace or two-sided platform experience
- Startup or entrepreneurial background; experience building systems, processes, and training guides.
- Background in customer success or retention-focused sales models
Job type: Permanent
Emp type: Directhire; Full-time
Schedule: Monday to Friday, 8pm to 5am / 9pm to 6am PH Time
Location: Remote/WFH
Industry: Healthcare
Expertise: Full cycle sales, Sales leadership, Marketplace or two-sided platform experience, US market
