Job Description
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Title: CPT-11184 Logistics & Inventory Management Virtual Assistant
Independent Contractor – CPT-11184 Logistics & Inventory Management Virtual Assistant/e-Commerce VA/Junior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
This growing e-commerce company specializes in diving and water sports equipment and is seeking a Logistics & Inventory Management Virtual Assistant to support inventory tracking, import coordination, shipment monitoring, and operational logistics.
The company imports products primarily from Asia and utilizes Shopify, ShipBob, and Settle to manage inventory and fulfillment operations. The goal of this role is to remove the day-to-day logistics and inventory management responsibilities from ownership while improving visibility, organization, and operational efficiency.
This is not a customer service role. The company already has a dedicated customer service VA. This position is focused entirely on backend logistics, inventory management, shipment tracking, and operational coordination.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Inventory Management
Monitor inventory levels across Shopify and ShipBob
Track stock levels and identify products approaching reorder thresholds
Assist with inventory forecasting and planning
Maintain inventory records and reporting
Support inventory reconciliation activities when needed
Import & Shipment Coordination
Track inbound shipments from overseas suppliers
Monitor Bills of Lading (BOLs), shipment status, and delivery timelines
Coordinate with customs brokers, freight providers, and logistics partners
Maintain visibility into incoming inventory and expected arrival dates
Follow up on shipment delays, exceptions, or documentation issues
Purchase Orders & Logistics Administration
Create and maintain purchase orders within Settle
Update shipment records and inventory reports
Assist with inbound shipment creation and receiving workflows
Maintain organized documentation related to imports and logistics
Reporting & Operational Support
Create and maintain inventory tracking spreadsheets
Assist with demand forecasting and inventory planning
Generate inventory and logistics reports for ownership
Help identify process improvements and operational efficiencies
Systems & Workflow Management
Work within Shopify, ShipBob, Settle, and related systems
Maintain accurate operational records and data integrity
Support logistics-related administrative workflows
Assist with ongoing process optimization initiatives
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
- Experience in inventory management, logistics coordination, supply chain support, or e-commerce operations
- Familiarity with Shopify strongly preferred
- Experience with third-party logistics (3PL) providers such as ShipBob preferred
- Experience working with imports, freight forwarding, customs brokers, or international shipments preferred
- Strong Excel or Google Sheets skills
- Experience with inventory forecasting and purchase order management is a plus
- Strong written and verbal English communication skills
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Shopify
ShipBob (Preferred)
Settle (Preferred)
Microsoft Excel / Google Sheets
Purchase Order Management Systems
Inventory Management Platforms
IDEAL CANDIDATE PROFILE
Strong attention to detail
Comfortable working with inventory and logistics data
Highly organized and process-oriented
Able to manage multiple shipments and inventory workflows simultaneously
Strong analytical and problem-solving skills
Comfortable working independently with minimal supervision
Interested in improving and streamlining operational processes
Work Schedule
- Contracted Hours per Week: 10 Hours
- Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
- Daily Working Time: 10 AM- 12 PM EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
- Contractors will operate under a Master Services Agreement and a Statement of Work
- This is not an offer of employment; contractors are not employees of 20four7VA or any client
- All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
- REQUIRED SERVICE: e-Commerce VA
- REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level
- Contracted Hours per Week: 10 hours/week
- Daily Working Time: 10 AM-12 PM EST
- Scheduled Working Days: Monday-Friday
- REPORTING TO/POC: To Be Determined
- Number of VAs: 1
- GENDER PREFERENCE: None
- LANGUAGES SPOKEN/PREFERENCE: English
- ACCENT PREFERENCE: Near Native
- REGION PREFERENCES: Any
What we offer
- Competitive rates
- Weekly payments
- Various open roles are available
- Free training and upskilling
- Constant support and guidance
- A vibrant community always ready to support you
- And more!
