Job Description
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Title: Independent Contractor – CPT-11277 Credit Repair Dispute Processing Virtual Assistant/Business Support VA/Any Levels (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A growing credit repair company is seeking a part-time Credit Repair Dispute Processing Virtual Assistant to support daily dispute processing, client file management, and CRM administration.
The client is in the early stages of building the business and is looking for a detail-oriented VA who can efficiently process client disputes while following established workflows and compliance guidelines. Prior credit repair experience is highly preferred, and the client will provide additional training on their specific dispute methodology and internal processes.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Credit Repair Dispute Processing
- Review client credit reports and supporting documentation
- Analyze client files following established dispute procedures
- Prepare and customize dispute letters using company-approved templates
- Submit dispute letters electronically through LetterStream
- Monitor dispute progress and maintain accurate processing records
- Follow established credit repair workflows and compliance procedures
CRM & Client File Management
- Maintain accurate client records within Client Dispute Manager
- Update dispute activity, notes, and client statuses
- Organize supporting documentation and client files
- Ensure all client information remains accurate and current
Administrative Support
- Maintain organized dispute processing records
- Assist with documentation and workflow management
- Support additional credit repair administrative tasks as assigned
- Communicate processing updates to the business owner when appropriate
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
- Prior credit repair or dispute processing experience highly preferred
- Familiarity with Client Dispute Manager preferred
- Experience using LetterStream preferred
- Strong attention to detail
- Strong organizational and documentation skills
- Ability to work independently
- Strong written English communication skills
IDEAL CANDIDATE PROFILE
- Detail-oriented with strong organizational skills
- Comfortable working within structured workflows
- Able to manage repetitive processing tasks with accuracy
- Strong written English communication skills
- Dependable and self-motivated
- Interested in helping build a growing credit repair business
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
- Client Dispute Manager (Preferred)
- LetterStream (Preferred)
- Credit Repair CRM Systems
- Microsoft Office
- Google Workspace
Work Schedule
- Contracted Hours per Week: 10 Hours
- Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
- Daily Working Time: Flexible TBD
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
- Contractors will operate under a Master Services Agreement and a Statement of Work
- This is not an offer of employment; contractors are not employees of 20four7VA or any client
- All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
- REQUIRED SERVICE: Business Support
- REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
- Contracted Hours per Week: 10 hours/week
- Daily Working Time: Flexible EST
- Scheduled Working Days: Monday-Friday
- REPORTING TO/POC: To Be Determined
- Number of VAs: 1
- GENDER PREFERENCE: None
- LANGUAGES SPOKEN/PREFERENCE: English
- ACCENT PREFERENCE: Level A-C (Clear English Communication Required)
- REGION PREFERENCES: Any
What we offer
- Competitive rates
- Weekly payments
- Various open roles are available
- Free training and upskilling
- Constant support and guidance
- A vibrant community always ready to support you
- And more!
