Job Description
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Title: Independent Contractor – CPT-10822 Credit Repair Dispute Virtual Assistant/Business Support/Junior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
The Credit Repair Dispute Virtual Assistant will support a U.S.-based credit repair and funding business by managing the credit dispute process for active clients. This role focuses on accurately executing disputes, maintaining client records, and keeping up with increasing client volume driven by paid advertising and sales funnels.
The VA will primarily handle hands-on dispute work, following established procedures and instructions, with an emphasis on accuracy, consistency, and reliability rather than independent strategy development.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Credit Dispute Management
- Perform credit disputes for clients according to company processes and compliance standards
- File, track, and update disputes using DisputeBox software
- Ensure dispute metrics are completed accurately and on time
- Maintain organized records of all dispute actions and client activity
Client File & Workflow Management
- Manage dispute workflows for multiple clients simultaneously
- Keep client files updated with accurate dispute status and documentation
- Follow clearly defined instructions and workflows provided by the business owner
- Support increased workload as client volume grows due to paid advertising efforts
Process Execution & Documentation
- Follow step-by-step Standard Operating Procedures exactly as instructed
- Assist in documenting processes during training to support future onboarding or scaling
- Communicate clearly regarding task completion, updates, or issues
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Experience & Technical Skills
- Prior experience with credit dispute processes in the United States
- Familiarity with DisputeBox software (preferred)
- Understanding of dispute metrics, methods, and compliance basics
- Comfortable working within structured systems and tools
Work Style & Attributes
- Strong attention to detail and accuracy
- Able to follow instructions precisely without deviation
- Organized and dependable with task execution
- Open to training and adapting to the company’s specific dispute methods
- Able to manage a growing workload without sacrificing quality
Nice-to-Have Experience
- Previous experience working with U.S.-based credit repair businesses
- Experience supporting businesses experiencing rapid growth or increased lead flow
Work Schedule
- Contracted Hours per Week: 10 Hours
- Scheduled Working Days: Monday through Friday
- Daily Working Time: EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
- Contractors will operate under a Master Services Agreement and a Statement of Work
- This is not an offer of employment; contractors are not employees of 20four7VA or any client
- All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
- REQUIRED SERVICE: Business Support
- REQUESTED EXPERIENCE TIER LEVEL: Junior Level
- Contracted Hours per Week: 10 hours/week
- Daily Working Time: TBD EST
- Scheduled Working Days: Monday-Friday
- REPORTING TO/POC: To Be Determined
- Number of VAs: 1
- GENDER PREFERENCE: None
- LANGUAGES SPOKEN/PREFERENCE: English
- ACCENT PREFERENCE: Level A–B
- REGION PREFERENCES: Any
What we offer
- Competitive rates
- Weekly payments
- Various open roles are available
- Free training and upskilling
- Constant support and guidance
- A vibrant community always ready to support you
- And more!
