Job Description
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Title: Independent Contractor – CPT-11043 Credit Repair Virtual Assistant/Business Support/Entry-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
The Credit Repair VA will support the client with day-to-day credit repair operations, with a strong focus on onboarding, documentation collection, client follow-up, and credit dispute workflow support.
This role is intended to help the client manage a growing client base more consistently and reduce the manual workload currently being handled by the business owner. The VA should be organized, detail-oriented, comfortable working within credit repair processes, and able to follow instructions carefully.
The role should remain focused on execution and workflow support during the first phase, especially onboarding, checking client status, updating clients, and assisting with credit repair-related administrative tasks.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
- Support client onboarding by helping new clients move through the required intake and setup process.
- Review client files or profiles to check status, identify missing documents, and help keep client information updated.
- Follow up with clients regarding missing documentation, pending items, updates, and other credit repair process needs.
- Assist with credit repair workflow support, including dispute-related tasks, documentation organization, and client communication according to the client’s process.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
- Prior experience or training in credit repair support, credit restoration workflows, or related client service operations.
- Strong attention to detail and ability to double-check information before updating or submitting work.
- Comfortable following established processes and handling repetitive workflow-based tasks.
- Strong written communication skills for professional client follow-up.
- Ability to manage client information carefully and maintain confidentiality.
Preferred:
Experience supporting credit repair onboarding, documentation collection, dispute workflows, or client follow-up
Familiarity with credit repair compliance expectations and appropriate client communication practices.
Experience working with a credit repair CRM, client portal, or similar client management system.
APPLICATION SOFTWARE KNOWLEDGE / REQUIRED TOOLS
- Experience using client-provided credit repair CRM or client management platforms
- Proficient in email, client messaging, and internal communication tools
- Familiar with client-provided document storage or file management systems
- Knowledgeable in basic spreadsheet and task tracking tools
- Experience with AI and automation tools such as HeyGen, ElevenLabs, ChatGPT, Claude, and Manus is preferred, or a willingness to learn these platforms quickly
Work Schedule
- Contracted Hours per Week: 20 Hours (hours to increase based on performance)
- Scheduled Working Days: Monday through Friday
- Daily Working Time: TBD EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
- Contractors will operate under a Master Services Agreement and a Statement of Work
- This is not an offer of employment; contractors are not employees of 20four7VA or any client
- All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
- REQUIRED SERVICE: Business Support
- REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
- Contracted Hours per Week: 20 hours/week
- Daily Working Time: TBD EST
- Scheduled Working Days: Monday-Friday
- REPORTING TO/POC: To Be Determined
- Number of VAs: 1
- GENDER PREFERENCE: None
- LANGUAGES SPOKEN/PREFERENCE: English
- ACCENT PREFERENCE: Level A-B (native or near-native English accent required)
- REGION PREFERENCES: Any
What we offer
- Competitive rates
- Weekly payments
- Various open roles are available
- Free training and upskilling
- Constant support and guidance
- A vibrant community always ready to support you
- And more!
