Job description
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Title: Inside Sales Agent (ISA) – Real Estate Lead & CRM Specialist
Independent Contractor – Business Support VA/Entry-Junior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
We are seeking a confident, sales-driven Inside Sales Agent (ISA) with proven experience in GoHighLevel (GHL) and CRM pipeline management.
The VA will be responsible for making calls, qualifying leads, following up consistently, and keeping pipelines/automations fully organized in GHL.
This position requires prior sales experience — ideally real estate, B2C, or inside sales — and hands-on GHL knowledge.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
1. Lead Outreach & Qualification
- Make outbound and follow-up calls daily using Google Voice to engage new leads and re-engage old ones.
- Qualify buyers, sellers, and investors by asking structured questions to assess readiness and motivation.
- Follow up promptly to nurture cold and warm leads through the funnel.
- Convert conversations into scheduled appointments or live transfers to the client.
2. CRM & Pipeline Management (GoHighLevel)
- Oversee daily lead flow and pipeline activity inside GoHighLevel (GHL).
- Monitor and maintain all automations, workflows, and triggers to ensure accuracy and performance; however will not be required to build automations.
- Update lead statuses, tags, and notes after each call or contact.
- Audit the CRM daily and weekly to verify data accuracy and lead stage progressions.
- Identify automation errors or gaps and communicate fixes to the client or technical support.
3. Sales Tracking & Reporting
- Record call activity, conversion metrics, and appointment data consistently.
- Provide daily and weekly reports summarizing lead contact rates, follow-ups, and booked appointments.
- Maintain accountability by hitting agreed-upon performance goals (calls made, contacts reached, appointments set).
4. Collaboration & Continuous Improvement
- Work closely with the client to refine scripts, follow-up cadence, and messaging.
- Provide insight into lead quality and campaign performance trends.
- Contribute to improving system automations and communication sequences in GHL.
- Be proactive — not just waiting for direction, but looking for ways to improve results and efficiency.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
- 2+ years of sales experience (real estate, telemarketing, or inside sales required).
- Hands-on experience using GoHighLevel (GHL) for pipeline management and automations (required).
- Proven ability to manage, track, and convert leads using CRM systems.
- Excellent English communication — confident, persuasive, and natural on the phone.
- Organized, disciplined, and data-driven with a follow-through mindset.
- Comfortable working in a results-oriented environment with measurable KPIs.
- Tech-savvy; able to learn and adapt to new systems quickly.
- Real estate lead generation or ISA experience is strongly preferred.
Work Schedule
- Contracted Hours per Week: 40 Hours
- Scheduled Working Days: Monday through Friday
- Daily Working Time: 11:00 AM – 7:00 PM PST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
- Contractors will operate under a Master Services Agreement and a Statement of Work
- This is not an offer of employment; contractors are not employees of 20four7VA or any client
- All compensation is processed through 20four7VA according to the terms of the engagement
By submitting your application, you acknowledge that this opportunity is for an independent contractor engagement and not an offer of employment. All applications will be reviewed based on alignment with client needs, qualifications, and availability. If selected, a member of our team will reach out to discuss next steps and potential client matching.
We look forward to reviewing your application and potentially working with you on future client engagements!
