Job Description
Company Description
Aspen One renews the mind, body, and spirit with a portfolio that redefines luxury, adventure, and leisure. With world-class and innovative brands and businesses, including Aspen Skiing Company, Aspen Hospitality, and Aspen Ventures, Aspen One propels the expansion of the Aspen ethos globally.
Whether it’s Aspen Skiing Company providing unforgettable experiences at the confluence of nature, culture, and recreation across its four legendary mountains—Aspen Mountain, Snowmass, Aspen Highlands, and Buttermilk; or Aspen Hospitality elevating guest experiences in unforgettable ways by developing, owning, and operating a growing set of luxury and upper-scale hotels, private clubs, and branded residential properties in prime locations under The Nell and Limelight brands; Aspen One is deeply committed to providing unparalleled service, creative programming, community engagement, and unique opportunities for exploration. The company’s commitment to innovation is central to its evolution, including Aspen Ventures’ amplification of the Aspen brand globally through new business lines that embody its values and heritage such as Aspen Collection.
For more than 75 years, the Aspen brand and community has pointed its compass toward new paths, people, and possibilities—and today, as Aspen One, the future is limitless. The company is a leader in sustainability and advocacy, with a legacy of modeling leading-edge solutions and changing policy locally and globally. As a collection of brands driven by tightly held core values, Aspen One aims to inspire a better world. For more information, visit www.aspen.com.
Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the [email protected], aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains.
Job Description
Position Summary
The Shared Services Accounting Manager – Order to Cash (O2C) is responsible for leading high-volume transactional accounting operations across multiple business lines within Aspen One, including hospitality, resort, and ancillary revenue streams. This role provides hands-on leadership over billing, collections, cash application, and customer account management, while driving process standardization, automation, Key Performance Indicator (KPI) performance, and project execution within a centralized Shared Services model. The Manager will lead and support cross-functional projects and system initiatives, ensuring scalable, efficient processes that enhance financial accuracy and customer experience. This position reports to the Sr Director, Shared Services.
The salary range for this position is $82,000 to $100,000. Actual pay will be dependent on budget and experience; all our salaried roles are eligible for bonus.
Job Posting Deadline
Applications for this position will be accepted until May 15th, 2026.
Essential Job Functions
Order-to-Cash Operations Leadership
- Lead day-to-day O2C operations including billing, invoicing, collections, and cash application across multiple lines of business
- Ensure timely and accurate processing of invoices, deposits, and customer payments (ACH, wire, lockbox, POS integrations)
- Oversee account reconciliations, aging analysis, and resolution of discrepancies
Cash & Revenue Management
- Monitor deposit activity and coordinate payment application across business units
- Partner with operations teams (lodging, F&B, retail, ski operations) to ensure accurate revenue capture and reconciliation
- Drive reduction in DSO (Days Sales Outstanding) and improve cash flow performance
Process Improvement, Systems & Project Management
- Lead and support cross-functional projects, including system implementations, process redesign, and automation initiatives
- Develop project plans, timelines, and stakeholder communications to ensure successful delivery
- Identify and implement process improvements, standard operating procedures, and scalable solutions
- Support system enhancements across Enterprise Resource Planning (ERP), Point of Sale (POS), and sales platforms
Expense Management (T&E Support)
- Partner with Accounts Payable Manager to help manage Concur expense reporting processes, including audit, compliance, and reimbursement accuracy
- Support corporate card reconciliation processes and policy adherence
Cross-Functional Partnership
- Collaborate with Accounting, Finance, Operations, Sales, and IT to resolve issues and improve workflows
- Partner with Sales and Events teams to ensure accurate billing inputs and customer account setup
Team Leadership & Performance Management
- Supervise and develop O2C team members in a high-volume, service-oriented environment
- Establish and track KPIs (e.g., invoice cycle time, cash application accuracy, DSO, aging metrics)
- Foster a culture of accountability, continuous improvement, and customer service excellence
- Other duties as assigned
Qualifications
Education & Experience Requirements
- Bachelor’s degree in Accounting, Finance, or related field
- 5–8 years of progressive accounting experience, preferably in hospitality, resort, retail, or multi-entity environments
- 2 years of leadership or supervisory experience preferred
Knowledge, Skills & Abilities
- Advanced proficiency in Microsoft Excel
- Experience with Enterprise Resource Planning (ERP) systems (Oracle JDE preferred)
- Experience with Travel & Expense (T&E) Management systems (Concur strongly preferred)
- Experience with sales/event management and customer data integration system (Delphi and/or Salesforce preferred)
- Familiarity with hospitality/resort systems (e.g., Toast, Mashgin, Silverware, HMS, Inntopia) highly desirable
- Demonstrated experience leading or supporting projects, system implementations, or process transformations
- Experience in high-volume, transactional environments required
- Strong operational leadership with a hands-on approach
- Proven project management and execution capability
- Ability to manage competing priorities in a fast-paced, seasonal environment
- Analytical mindset with focus on process improvement and automation
- Strong communication and stakeholder management skills
- High attention to detail and commitment to accuracy
- Customer-first mindset with service-oriented approach
Additional Information
Work Environment & Physical Demands
- Ability to stand, type and sit at desk/computer for most of the work shift executing repetitive movements
- No adverse or hazardous conditions
- Not required, but preferred to be able to occasionally lift, push or pull 25 lbs. individually or with assistance
- Hybrid work schedule (minimum 3 days based in-office in downtown Denver)
Job Benefits
This position is classified as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
• Health, Dental and Vision Insurance Programs
• Flexible Spending Account Programs
• Life Insurance Programs
• Paid Time Off Programs
• Paid Leave Programs
• 401(k) Savings Plan
• Employee Ski Pass and Dependent Ski Passes
• Other company perks
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.
For an overview of Aspen One Company’s benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks
Aspen One participates in E-Verify.
E-Verify & Right to Work Poster
