Assistant Director of Quality

💰 $95k-$101k
🇺🇸 United States - Remote
🔍 QA🔴 Director

Job description

Association’s Mission:

California Primary Care Association’s (CPCA’s) mission is to lead and position community clinics, health centers and networks through advocacy, education, and services as key players in the health care delivery system to improve the health status of their communities.

Purpose of Position:

The Assistant Director of Quality provides strategic guidance, technical expertise, and advocacy to support health centers in advancing clinical quality and population health. Working with internal teams, external partners, and policymakers, this role leads quality improvement (QI) programs, value-based care initiatives, and best practice adoption. The position emphasizes data-driven performance improvement, requiring strong knowledge of quality measures, data analysis, QI methodologies, population health, and value-based care within the managed care system.

Primary Responsibilities:

  • Lead strategic planning and execution of statewide QI and value-based care initiatives.
  • Serve as subject matter expert on federal and state quality programs such as DHCS, Covered CA, OHCA, NCQA, CMS, etc.
  • Analyze clinical quality performance data to produce actionable reports, dashboards, and presentations that inform improvement opportunities for CHCs.
  • Build relationships with member health centers to assess needs and tailor QI support, resources, and technical assistance.
  • Develop and deliver training, technical assistance, and resources such as webinars, workshops, toolkits, manuals, newsletters, and web content on data-driven QI, clinical performance measures, population health, and care transformation models.
  • Ensure resources and training align with CPCA’s strategic plan, grant requirements, and regulatory/legislative agenda.
  • Collaborate with internal staff and external partners to evaluate and respond to policy, legislation, and regulatory guidance related to QI and population health.
  • Represent health centers in stakeholder committees, advisory groups, and advocacy efforts with managed care plans, agencies, and partners.
  • Conduct research, analyze data, and prepare reports to support advocacy, training, technical assistance, and grant deliverables.
  • Coordinate and facilitate Peer Networks, Task Forces, and Technical Advisory Committees, ensuring content alignment with CPCA priorities.
  • Support grant development by researching, preparing, and managing proposals, contracts, and funded projects.
  • Cultivate relationships with grant funders.
  • Represent CPCA and health center interests with professionalism at local, regional, state, and national forums and events.

Skills and Abilities Required:

  • Knowledge of state and national quality measures such as UDS, HEDIS, MCAS, and QI initiatives/methodologies, population health, value-based care, and health care data analysis.
  • Strong problem-solving, critical thinking, time management, and organizational skills with keen attention to detail.
  • Skilled in leading high-level meetings and trainings with diverse stakeholders, using inclusive facilitation techniques.
  • Ability to work independently, manage priorities, and meet deadlines in a fast-paced, cross-functional environment.
  • Excellent written and verbal communication skills, including effective proofreading.
  • Demonstrated professionalism, confidentiality, and interpersonal effectiveness with staff, members, boards, and partners.
  • Collaborative team player with experience working across departments and with senior leadership.
  • Proficient in Microsoft Office, virtual communication tools, and web-based platforms.

Additional Responsibilities:

  • Support the Association’s strategic plan.
  • Attend and participate in required Association meetings and events.
  • Travel for state, regional, and national conferences, training, and site visits by air and ground transportation.
  • Report regularly to supervisor.
  • Other duties as assigned.

Education and Experience:

CPCA evaluates candidates on all position-relevant skills and experience. If you’re excited about this role, but your experience does not align perfectly with every requirement, we encourage you to apply anyway.

Bachelor’s degree in public health, health administration, nursing, or related field.  Master’s degree preferred. Minimum of 5 years of experience in quality improvement, population health, or related areas within primary care, public health, or healthcare organizations. Experience with community health centers, member-driven associations, or non-profit organizations is preferred. Relevant experience may be considered in lieu of degree requirement.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Hearing and speaking to exchange information
  • Operating a computer and other office productivity equipment
  • Seeing to read a variety of materials
  • Bending at the waist, kneeling, or crouching
  • Sitting or standing for extended periods of time
  • Lifting objects up to 30 pounds
  • Close vision and ability to adjust focus

Work Environment:

  • Noise level is generally moderate, but at times can be noisy
  • Meetings conducted in a Zoom or office setting
  • Indoor varying temperature
  • Employee must have available transportation and be able to commute into office

Compensation : $95,482 - $101,099

Association Expectation:

Due to network security and hybrid work, this position requires the employee to have a cell phone with a data plan and home internet service, both are reimbursed at a set rate each month. This is a hybrid position with all hires being required to maintain residence in California and commute to our office in downtown Sacramento multiple times a week.

Total Rewards:

CPCA offers a comprehensive total rewards package that includes hybrid work schedule, employer paid medical, dental, vision, life, and AD&D insurance for employees. A retirement savings plan with an employer contribution of 5%. A time off package that includes vacation, sick, float-time, and a generous holiday schedule. Employees also have access to an employer sponsored EAP, and various voluntary insurance plans, one that includes pet insurance.

Equal Opportunity Employment:

CPCA’s workforce strives to represent California’s population, while also meeting the highest standards and qualifications of our industry.

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