Job Description
About Carrot:
Carrot is the leading global fertility and family care platform, built on intelligent care orchestration: the right clinical guidance, at the right moment, in the context of each member’s life. More than a thousand multinational employers, health plans, and health systems trust Carrot to support millions of members across 195 countries – from pre-pregnancy through menopause and major life moments in between. Carrot’s comprehensive clinical program delivers industry-leading cost savings for plan sponsors and award-winning experiences and improved outcomes for millions of people worldwide.
Carrot is widely regarded as a defining force in healthcare innovation as a recipient of several top-tier awards, including Fast Company’s ‘Most Innovative Companies’ and CNBC’s ‘100 Barrier Breaking Startups’. The company is regularly cited by leading global outlets — including The Economist, Bloomberg, The Wall Street Journal, NPR, ABC News, and Harvard Business Review — as a leading voice on digital health, the future of work, and family health. Learn more at get-carrot.com.
The Opportunity 🚀
Carrot is looking for a Fertility Medical Expert (RN, NP, or PA) to join our Medical Experts team on a contract basis for approximately a 3-month engagement, working a minimum 15 hours per week in a fully remote role. In this role, you will serve as a clinical resource for members navigating fertility and family-building, providing evidence-informed information and guidance that helps people understand their options and make confident, informed choices.
Day to day, you will meet with members by video to talk through their fertility questions and goals, offering clear, practical information without diagnosing, prescribing, or directing care..
This is a chance to put your fertility experience to work in a fast-growing digital health environment, with the flexibility of a contract schedule. You will work alongside a diverse team of medical experts across fertility, pregnancy, urology, mental health, and nutrition who share a passion for continuous learning and an evidence-based approach.
What You’ll Own 💼
In this role, you will:
- Provide members with evidence-informed information and guidance on fertility topics, such as fertility evaluation and testing, treatment options, and family-building pathways
- Conduct one-on-one virtual sessions (video) that educate and present options without diagnosing, prescribing, or directing care
- Stay current on reproductive and fertility regulatory trends and clinical practice guidelines in the US
- Participate in quality assurance initiatives and audits to help ensure a safe, compliant member experience that meets the highest standards
- Collaborate with the broader Medical Experts team and cross-functional partners to deliver a consistent, high-quality member experience
- Maintain a reliable, flexible schedule within ~15 hours per week range to meet member demand throughout the engagement
What Success Looks Like 📈
In your first 30 Days, you will have:
- Delivered consistently high-quality, well-rated fertility sessions that help members feel informed and supported
- Stayed within Carrot’s non-diagnostic, non-directive scope of practice and met documentation and quality standards across member interactions
- Met your agreed weekly hours and availability, communicating proactively about scheduling and capacity
- Ramped up quickly and worked independently with minimal oversight in a confidential, remote environment
- Built trusted working relationships with the Medical Experts team and cross-functional partners
About You ✨
You likely have:
- An active US license as a Registered Nurse (RN), Nurse Practitioner (NP), or Physician Assistant (PA)
- 3+ years of experience providing patient care in a fertility clinic or a hospital clinic that addresses reproductive health
- Superb listening skills and the ability to empathetically discuss fertility and family-building topics
- The ability to work independently and to distinguish good clinical judgment from non-directive guidance
- The ability to work from a confidential and private remote environment with reliable internet and digital resources
- Flexibility to adapt to evolving business needs and availability for 15 per week for a 3-month engagement
Nice to Have ⭐
While not required, we would be especially excited if you bring:
- Experience in third-party reproduction (e.g., gestational surrogacy, donor gametes), urology, pregnancy, or menopause
- Experience in digital health or telehealth settings, including virtual member or patient education
- Prior contract or consulting experience with a quick ramp-up
- Fluency in an additional language
Why This Role Matters 🧡
Fertility journeys are deeply personal, and members often arrive with more questions than answers. As a Fertility Medical Expert, you will be the knowledgeable, compassionate clinical voice who helps them understand their options and feel prepared for the conversations they have with their own care teams.
Your expertise helps make Carrot’s clinical program one that members trust and rely on, and it strengthens the confidence of the employers and health plans who count on Carrot to deliver high-quality, whole-person care. Even in a focused 3-month engagement, your work will make a direct, visible difference for the people we serve.
Interview Process 🤝
We believe in a thoughtful and transparent interview process designed to create alignment for both candidates and our team.
For this role, candidates can expect:
- Recruiter Screen — 30 minutes
- Hiring Manager Interview — 30–45 minutes
- Mock Chat- 45 Minutes
Throughout the process, we will share additional context about the team, business priorities, customer landscape, and what success looks like in this role.
Why Candidates Join Carrot 🌍
Carrot offers the opportunity to do meaningful work in service of a deeply human mission.
Highlights include:
- A mission-driven company focused on expanding access to fertility and family-forming care globally.
- A high-growth environment where leaders are empowered to shape strategy and drive impact.
- Competitive compensation, equity, and comprehensive benefits.
- Flexible Time Off and a culture that actively encourages employees to recharge.
- Comprehensive parental leave and family-forming benefits.
- A collaborative, inclusive, and values-driven culture.
- The opportunity to work alongside passionate, thoughtful teammates committed to improving healthcare outcomes worldwide.
Compensation 💰
The starting base hourly for this position will range from $70-$90/hr. Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience.
Fraud and Security Notice: Please note that all communication regarding job opportunities at Carrot will come exclusively from an @get-carrot.com email address. If you receive messages from any other domain, please disregard them and report the incident to: [email protected]
A Note on AI
At Carrot, we believe AI can help us work smarter, move faster, and create more meaningful experiences for our members, customers, and each other. While not every role requires deep technical AI expertise, we value people who are curious, eager to learn, and excited to thoughtfully incorporate AI into their day-to-day work.
For some roles, AI fluency is a core requirement—and we’ll call that out clearly in the qualifications. For everyone else, we’re looking for people who embrace new ways of working, use AI responsibly to improve quality and efficiency, and continue to learn as the technology evolves.
Why Carrot?
Carrot has received national and international recognition for its pioneering work, including Fast Company’s Most Innovative Companies and World Changing Ideas, Inc. Power Partners, and Modern Healthcare’s Innovators. Carrot’s global workforce has been acknowledged with several accolades, including Fortune’s Best Workplaces in Healthcare, Great Place to Work, and Age-Friendly Employer certifications. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, and healthcare innovation, including MSNBC, The Economist, Bloomberg, The Wall Street Journal, CNBC, National Public Radio, Harvard Business Review, and more. Learn more at carrotfertility.com.
