Job Description
Description
Go Vocal, a global social impact scale-up with its HQ in Brussels, Belgium, works to make public decision-making more participatory, inclusive, and responsive. The SaaS platform is already being used by 500+ local governments and organisations in over 20 countries, facilitating two-way communication between governments and their residents. Since it was founded in 2015, Go Vocal has given 1,500,000+ community members a direct voice in local politics, has earned recognition as the ‘Best Social Impact Startup in Europe’, and was featured in outlets such as The New York Times and Forbes. Go Vocal is looking for a freelance Product Designer to join us on our mission to enable millions of people in cities across the globe to shape the future of their communities.
We’re seeking an experienced Product Designer to join our team on a flexible retainer basis. You’ll work closely with our Head of Product, our Senior Product Designer and engineering team to shape user experiences that make civic engagement accessible and impactful for both administrators and residents:
Your focus:
Design intuitive workflows for complex enterprise features (permissions, integrations, multi-department collaboration)
Audit and refine existing platform UX/UI, based on user research and feedback
Create high-fidelity prototypes and design systems components
Collaborate with product and engineering in 8-week development cycles (Shape Up methodology)
Requirements
What we’re looking for
Must-haves:
4+ years of product design experience, ideally in B2B/B2G SaaS
Strong portfolio demonstrating end-to-end product design (not just visual design)
Experience designing for complex workflows and enterprise users
Proficiency in state-of-the-art design tools (Figma preferred) and AI design tooling
Self-directed work style suited to async collaboration
Nice-to-haves:
Experience with civic tech, govtech, or mission-driven products
Understanding of accessibility standards and inclusive design
Familiarity with design systems and component libraries
Engagement details
Commitment: ~40 hours/month on retainer / 2000 EUR/month* (*Depending on location)
Duration: Minimum 3 months (potential for long-term partnership)
Location: Fully remote (European time zones preferred)
Start: ASAP
Interested? Apply here, or send your portfolio and a brief intro to [email protected]
