Care Coordinator

Job Description

Chronic Care Staffing is Hiring a Remote Care Coordinator – CMA!

Location: Remote (Work From Home — Must live in PST or MST)

Pay Range: $18.00 – $21.00/hour

Employment Type: Full-Time

Schedule: Monday–Friday (No Weekend Work)

Employer: Chronic Care Staffing (CCS)

Overview

Chronic Care Staffing (CCS) is seeking a compassionate and detail-oriented Remote Care Coordinator (CMA/RMA) to join our growing healthcare team. This role is ideal for a certified medical professional who thrives in a remote environment and is passionate about supporting patients managing chronic conditions.

As a Remote Care Coordinator, you will serve as a trusted point of contact for patients, providing consistent outreach, education, care coordination, and documentation — all from a HIPAA-compliant home office.

Responsibilities

As a Remote Care Coordinator, you will:

• Conduct monthly Chronic Care Management (CCM) calls and verbal enrollments
• Perform Health Risk Assessments, Transitional Care Management, and Remote Patient Monitoring services
• Communicate with patients and families about chronic conditions, medications, and treatment plans
• Collaborate with providers and healthcare staff to ensure coordinated care
• Promote adherence to individualized care plans and health goals
• Support medication reconciliation and patient education
• Connect patients with community resources to enhance outcomes and satisfaction
• Maintain compliance with CMS guidelines and organizational regulations
• Meet expected call volume goals and document thoroughly in EHR systems
• Uphold CCS’s reputation for compassionate, patient-focused care

To be considered, candidates must have:

• Must live in either MST or PST time zone

• Unencumbered active CMA or RMA certification

• Active BLS certification

• High proficiency with EHR systems

• Recent experience in a clinical or CCM setting

• Proficiency in Google Suite

• Ability to work independently in a HIPAA-compliant home office, including:

  • Locked door
  • Distraction-free workspace
  • Two monitors
  • High-speed internet

• Strong clinical reasoning, critical thinking, and problem-solving skills

• Excellent verbal and written communication abilities

Preferred Qualifications (Nice-to-Have)

Strong candidates may also have:

• Prior experience in care coordination, chronic care management, transitional care, or remote patient monitoring
• Familiarity with community resource navigation to support patient care
• Experience educating patients/families on chronic conditions and medications
• Background in quality measures, reporting, or CMS compliance
• Demonstrated team-player mindset in a remote environment
• Additional coursework or certification related to care or case management

Home Office Requirements

• HIPAA-compliant, distraction-free workspace with a locking door
• High-speed internet
• CCS-approved computer setup with dual monitors

Chronic Care Staffing offers a strong benefits package, including:

• Paid Time Off (PTO) with incremental increases
• Health, Dental, and Vision coverage
• 401(k) retirement plan
• Life and Long-Term Disability (LTD) benefits
• On-the-job training
• Growth and advancement opportunities
• No weekend work