Strategic Project Manager

Job Description

Convoso is a leading AI-powered contact center platform purpose-built for revenue teams. Since 2006, Convoso has remained at the forefront of innovation, consistently developing solutions to drive customer growth while supporting adherence to regulatory standards.

Who We Are:

While headquartered in Los Angeles, the Convoso team can be found around the globe working in either a hybrid or remote capacity. Awarded as a “best place to work” company, our culture fosters team integrity, positive persistence, and continuous growth.

Our core platform powers successful sales teams across multiple industries, giving our customers a competitive edge and streamlined productivity. With built-in Al and automations, our product is a premium offering in a competitive space. We continue to grow our product capabilities to better serve our current customers and to expand into newer markets.

Convoso is looking for people who are excited about technology and innovation. We are a company of motivated team players with diverse backgrounds driving accelerated growth in a supportive, positive culture.

The Role

We are seeking a high-energy, detail-oriented Strategic Project Manager to serve as a key partner to our executive leadership team. In this role, you will act as a force multiplier, moving between high-level strategy and granular execution to ensure our 250-person organization remains aligned and efficient. You will be responsible for overseeing cross-functional projects, managing our “rhythm of business,” and ensuring that data-driven insights lead to action.

Core Responsibilities

• Strategic Project Management: Lead high-priority, cross-departmental initiatives that don’t have a natural home, ensuring they stay on track and hit milestones in direct partnership with the Founders.

• Operational Excellence: Maintain the “rhythm of business” by managing executive meeting agendas, tracking OKRs (Objectives and Key Results), and identifying operational bottlenecks.

• Data & Insights: Executive Communication: Draft internal communications, board decks, and presentations on behalf of leadership to ensure consistent messaging across the company.

• Data, Insights & Reporting Discipline

• Ensure leadership discussions are grounded in accurate, timely, and decision-relevant data

• Enforce consistent definitions, metrics, and reporting standards across teams

• Partner with Finance, RevOps, and functional leaders to surface trends, patterns, and risks

• Establish and enforce common operating language and shared definitions for:

  • goals and outcomes
  • metrics and scorecards
  • ownership and accountability
  • decision status
  • execution and launch readiness

• Special Projects: Spearhead ad-hoc research or pilot programs, such as evaluating new PLG (Product-Led Growth) strategies or optimizing onboarding SLAs.

What You Bring (Qualifications)

• Experience: 4–6 years of experience in management consulting, business operations, or a high-growth SaaS environment.
• Communication: Exceptional written and verbal communication skills; comfortable acting as a liaison between technical and non-technical teams.
• Analytical Mindset: Proficient in data visualization and reporting; you value “truth in data” over “gut feelings”.
• Versatility: A “no task is too small” attitude combined with the ability to think critically about $100M+ ARR scaling challenges.
• Cultural Alignment: A deep commitment to “Teamwork & Growth” and a proven ability to build relationships across all levels of an organization.

Why Join Us?

• Visibility: Unparalleled exposure to executive-level decision-making and business strategy.
• Growth: A clear path into departmental leadership or a senior Chief of Staff role as the company scales.

Impact: Your work will directly reduce operational friction, allowing our high-impact professionals to thrive.

Work Perks Worth The Hype:

• Competitive compensation package
• Stock options
• 100% covered premiums for employees; Medical, Dental, Basic life insurance, Long term disability
• Affordable Vision plan and optional FSA
• PTO, Paid Sick Time, Holidays, Bereavement time, Parental Leave
• Your birthday off
• 401k program with generous company match
• No cost Employee Assistance Program and Travel Assistance
• Monthly Gym membership reimbursement
• Monthly credits toward food & beverage
• Company Outings
• On and offsite team building events
• Paid training for departments
• Apple laptop (most roles)
• And a team of highly experienced and kind colleagues!

HQ Office:

• Casual office environment & dress
• Daily catered lunches
• Fully stocked kitchen (Dietary restriction-friendly)
• Happy Hours
• On-site Car Wash
• Free Parking

Compensation: The base salary range is: $110,000-$120,000