Payroll & Benefits Coordinator

Job description

Company Description

We believe everyone is born creative. We’re a diverse tapestry of thinkers, dreamers, givers, DIYers, handi-workers, artisans, and forever and always architects of things.

At Cricut, we place the power of handmade into the hands of all. We give you beautiful, easy-to-master tools so you can make something unique, remarkable, perfect. We surround you with ideas, community, inspiration, and encouragement to take your creativity further than you ever imagined. And as a community, we celebrate the exhilarating act of making every single day.

So, make that handcrafted card that feels like a hug. Design a shirt for fun, for family, or for a full-blown business. Craft with a passion or for a purpose. Make something big and bold, itsy-bitsy, amazingly ambitious, or just plain silly. Whatever you make, just make your heart out. Because here’s the remarkable truth: When we all make together, we make all things possible.

Let’s make.

Job Description

This role is perfect for someone early in their HR career who loves details, enjoys helping People, and wants to build a strong foundation across payroll, benefits, and HR operations—while having some fun along the way. Our current hybrid approach is working in-office Monday – Thursday, with the option to work from home on Friday.

The Role (Why You’ll Love It)

As our Payroll & Benefits Coordinator, you’ll be the friendly front line for employee questions and the steady hand behind the scenes. You’ll support our Payroll & Benefit managers, making sure People are paid correctly, on time, and enrolled in benefits that work for them. You’ll also partner closely with HRBPs, Recruiters, IT, and external vendors to keep our employee experience running smoothly—across the U.S. and internationally.

This role has great exposure to global payroll, benefits administration, compliance, and HR systems.

Key Responsibilities

Payroll & HR Operations

• Provide day-to-day administrative and operational support to the HR team
• Process new hires, terminations, and employee data updates accurately and on time
• Maintain employee records and documentation in HRIS and payroll systems, ensuring data integrity and confidentiality
• Assist the Payroll Manager with preparation of U.S. bi-weekly, semi-monthly, and global monthly payrolls, and serving as backup payroll processor
• Support payroll audits, reconciliations, and validation checks as needed
• Assist with payroll-related compliance items such as wage garnishments, employment verifications, and audit requests
• Support year-end payroll activities (W-2s, international equivalents, system audits)

Benefits Administration

• Act as Tier 1 support for employee questions related to payroll, benefits, and HR processes
• Assist with benefits administration including new hire enrollment, qualifying life events, open enrollment, and terminations
• Partner with internal teams and third-party vendors to troubleshoot benefit file feeds, manual uploads, and eligibility issues
• Support wellness, health, and employee benefits programs
• Assist Benefit Manager as needed with leave administration coordination in partnership with vendors and HRBPs

Employee Experience & Enablement

• Deliver legendary customer service to employees—responsive, accurate, and empathetic
• Host bi-weekly new hire orientation sessions covering HR systems, payroll, and benefits
• Manage Cricut Central (internal employee portal), ensuring HR content, resources, and updates stay fresh and accurate
• Partner closely with IT to support employee system access and login troubleshooting
• Support employee recognition and engagement programs

Compliance, Training & Continuous Improvement

• Manage new hire and annual compliance training assignments
• Follow established procedures, checklists, and controls—while also helping improve them
• Partner on internal and external reporting and audit requests
• Identify opportunities to streamline processes, improve employee communications, and enhance the payroll & benefits experience

Qualifications

What You Bring

• 2–4 years of experience in payroll, benefits, HR operations—or a combination
• Experience with UKG software strongly preferred
• Working knowledge of U.S. payroll and benefits fundamentals; exposure to global payroll is a plus
• Strong attention to detail with excellent organizational and follow-through skills
• Ability to handle confidential information with discretion and sound judgment
• Comfortable managing multiple priorities, deadlines, and shifting needs with limited supervision
• Clear, effective written and verbal communication skills
• Curious, hungry, flexible, and eager to learn
• A continuous improvement mindset—you’re always looking for a better way

Bonus Points

• Experience supporting audits, payroll reconciliations, or benefits file feeds
• Familiarity with compliance concepts (e.g., ACA, wage & hour basics, data privacy)
• Passion for creating a positive, human employee experience

Additional Information

We’ve Got You Covered

At Cricut, we take care of our people. Enjoy competitive Medical, Dental, and Vision coverage, a 401(k) match, generous PTO, tuition reimbursement, and a yearly lifestyle stipend to support your wellness and passions. You’ll also receive exclusive employee discounts—and best of all, you’ll be surrounded by some of the most talented, creative, and curious minds out there.

A Quick Note Before You Apply…

Cricut is in an exciting chapter of transformation. We’re evolving fast—refining our strategy, growing our teams, and raising the bar across everything we do. This is an incredible opportunity for the right kind of person—but it’s not for everyone.

We’re looking for A-players—people who thrive in dynamic environments, turn challenges into momentum, and consistently deliver their best work. If that sounds like you, read on.

Here’s what makes someone a great fit for this role (and for this moment at Cricut):

• You move with urgency. You don’t wait for perfect clarity to act—you start, learn, and adjust.
• You set high standards. You take ownership, deliver quality, and hold yourself accountable.
• You stay focused when things move fast. You prioritize what matters most and tune out the noise.
• You collaborate like a pro. You elevate others, communicate clearly, and bring a low-ego, high-output energy.
• You embrace AI as part of your toolkit. From idea exploration to data analysis and creative problem-solving, you leverage AI to accelerate innovation and amplify impact—because technology and creativity go hand-in-hand here.

One More Thing (It’s a Big One)

This role is in-office at least 4-5 days per week. We believe real collaboration, innovation, and culture are built face-to-face. If you’re energized by working alongside smart, kind, creative people—and love those hallway conversations that spark the next great idea—you’ll feel right at home.

If you’re looking for a fully remote role, this may not be the right fit. But if you’re excited by challenge, purpose, and building something better—let’s make something amazing together.

Relocation Statement:

• This position is eligible for relocation assistance.

What to Do Next:

Please attach your resume, cover letter and/or include links to your portfolio or other social presence. If you want to show your super powers in other ways – include that information too. You can be sure that Cricut® is an employer who values individuality, equality and diversity, so tell us what you’re all about. If you are a Maker or a DIY enthusiast, whether you think you are a good one or not, we would love to hear about it when you send us your information.

Cricut® is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This position is contingent on successfully completing a Criminal Background Check upon hire. Cricut participates in E-Verify.