Each Logo

Care Finder Team Lead Older Adults

💰 $76k
🇦🇺 Australia - Remote
💬 Customer Service🟠 Manager

Job Description

Company Description

For over 50 years, Each has stood beside individuals and communities, helping people live healthier, more fulfilling lives.

We put people at the heart of everything we do, surrounding them with a network of care and support that empowers individuals to thrive.

Join us and be part of a team that delivers Altogether Better Care—because when we come together, we create brighter futures for all.

Job Description

  • Full-time position
  • Work across the Outer South and Mornington Peninsula areas + Hybrid working conditions.
  • Competitive salary starting from $51.23 depending on experience + Super + generous Salary Packaging benefits of up to $18,550

The role

Each is seeking an experienced and people‑focused Team Leader to support and guide our Care Finder team, helping older Australians who may face vulnerability, isolation, or barriers when accessing aged care and community supports.

If you’re a natural leader with strong sector knowledge and a commitment to person‑centred, dignity‑driven practice, this role offers the opportunity to lead a passionate team while still remaining connected to clients through a 50% caseload.

As a Team Leader in the Care Finder program, you will:

  • Provide leadership, supervision and day‑to‑day support to the Care Finder team.
  • Coordinate workloads, oversee service delivery and ensure quality practice and program guidelines are upheld.
  • Assist in developing, implementing and evaluating a robust and responsive service model.
  • Facilitate team meetings, staff supervision and induction for new team members.
  • Carry a 50% caseload, providing specialist, intensive assistance to older people needing help to understand and access aged care and community supports.
  • Support clients to navigate My Aged Care, assessments and service referrals using warm, supported pathways.
  • Build and strengthen relationships across government, community and voluntary services to promote the program and reach vulnerable populations.
  • Maintain accurate case notes and contribute to reporting processes, reflective practice and ongoing professional development.

Who we are looking for

You will thrive in this role if you bring:

  • Demonstrated experience leading and managing a team, ideally within aged care, community services or a related sector.
  • Strong communication skills, empathy and the ability to build rapport with older adults and their families.
  • Highly developed organisational, time‑management and problem‑solving skills.
  • Ability to engage and negotiate with a wide range of stakeholders.
  • A solid understanding of aged care supports, referral pathways, and the policy environment in the community services sector.
  • Commitment to cultural safety, trauma‑informed practice and person‑centred care.
  • The ability to work both independently and as part of a collaborative team.
  • A second language is highly desirable.

Qualifications

  • Relevant qualification (Social Work, Human Services, Aged Care, Community Services, Health or related).
  • Current Australian driver’s licence and access to an insured vehicle.

Additional Information

What we offer

Each is committed to developing our people. At Each you’ll be supported to be your best. We provide:

  • Work arrangements that flex to you to allow for a positive work-life balance
  • Brand new VIC team
  • Generous Not-for-Profit Salary Packaging of up to $15,900 free income tax per year
  • Up to $2,650 additional tax-free money to spend towards meals entertainment
  • Opportunities for internal career progression across QLD, NSW, ACT, and VIC
  • Support through a comprehensive Employee Assistance Program for you, and your immediate family members
  • Opportunities to continuously grow and develop.

Next steps

To view the full Position Description, click here or visit each.com.au, go to ‘Work With Us’ > ‘Careers’ > ‘Open Roles’ and search for this position.

Questions? Contact Joanne Robinson (Manager - VIC and QLD) at [email protected] or on 0419 329 769

Applications Close: Thursday 26th Feb

Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period - so don’t miss out and apply today!

Next Steps in the Hiring Process

Thank you for your interest in joining Each! To learn more about next steps, please check out our Hiring Process Guide.

We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.

Didn’t find the perfect role today? Stay connected by joining our Talent Community — be the first to hear about new opportunities at Each!

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