Job Description
About EarnIn
As one of the first pioneers of earned wage access, our passion at EarnIn is building products that deliver real-time financial flexibility for those with the unique needs of living paycheck to paycheck. Our community members access their earnings as they earn them, with options to spend, save, and grow their money without mandatory fees, interest rates, or credit checks.
We’re fortunate to have an incredibly experienced leadership team, combined with world-class funding partners like A16Z, Matrix Partners, DST, Ribbit Capital, and a very healthy core business with a tremendous runway. We’re growing fast and are excited to continue bringing world-class talent onboard to help shape the next chapter of our growth journey.
Position Summary:
EarnIn is seeking an experienced Internal Communications Lead to establish and scale internal communications as a core function of the Communications team. This role will own the strategy, systems, and execution of global internal communications to drive employee engagement, leadership alignment, cultural connection, and operational clarity across a growing, global workforce.As EarnIn continues to scale, internal communications has become a critical lever for aligning employees to company strategy, strengthening trust in leadership, and fostering a shared sense of purpose. This role will partner closely with Executive Leadership, People, and cross-functional BU leaders to translate business priorities into clear, consistent, and engaging narratives that reach all employees - wherever they are.This is a hands-on, high-impact role focused on building foundational infrastructure, enabling leadership communication, and creating two-way feedback loops that improve engagement, retention, and connection.
This is a 6 month contract position, 20-30 hours per week. This role is hybrid- with the expectation of working from our offices in Mountain View 2 days per week. Hourly salary range $50.00-$75.00.
What You’ll Do:
Internal Communications Strategy & Infrastructure
- Establish internal communications as a formal, centralized function with clear ownership, systems, and measurement.
- Build and manage a structured internal communications framework, including channels, cadence, and editorial calendar.
- Execute against the purpose, audience, and operating model for all internal communication forums (All Hands, Town Halls, newsletters, Slack, etc.).
Company-Wide Communication & Cadence
- Re-align company communication touchpoints by shifting All Hands to a quarterly cadence aligned with QBRs, supported by a standardized, repeatable information-delivery framework.
- Develop and manage a monthly company update (newsletter format) that translates MBRs, priorities, and wins into accessible, engaging narratives.
- Produce and support Town Halls / AMAs (~7 per year) focused on leadership Q&A, strategic deep-dives, and timely business topics.
Leadership Communication Enablement
- Partner closely with the Executive Leadership Team to improve clarity, consistency, and impact of leadership communication.
- Provide content support, templates, and messaging guidance for ELT communications (newsletters, AMAs, updates).
- Enable effective communication cascade through people managers and team leads, and measure cascade effectiveness.
Culture, Engagement & Community
- Strengthen connection and belonging across a hybrid, global workforce through storytelling, recognition, and cultural programming.
- Partner with HR, ERGs, and Community teams to support monthly engagement moments (ERG events, speaker series, culture initiatives, customer events).
- Spotlight employee stories, team wins, and mission impact to reinforce EarnIn’s values and purpose.
Operational Clarity & Change Communications
- Support major launches, org changes, reorgs, training initiatives, and company updates with clear, structured messaging.
- Translate operational forums (MBRs, QBRs) into company-wide narratives that drive understanding and aligned action.
Measurement & Feedback Loops
- Design and manage monthly pulse surveys to track engagement, clarity, and sentiment.
- Establish baseline metrics and track progress against defined engagement drivers.
- Report insights and recommendations back to Communications and leadership teams.
Required Qualifications
- 3+ years of experience in Internal Communications, Employee Communications, Corporate Communications, or related roles.
- Proven experience building or scaling internal communications in a growing or hybrid organization.
- Strong executive presence with experience supporting senior leaders and executive teams.
- Exceptional writing, editing, and storytelling skills.
- Experience managing multiple communication channels and complex messaging.
- Comfort operating both strategically and tactically in a fast-paced environment.
Preferred Qualifications
- Experience working in tech, fintech, or high-growth companies.
- Experience supporting global or distributed workforces.
- Familiarity with employee engagement measurement and pulse survey tools.
- Experience partnering closely with People/HR teams.
- Strong project management and stakeholder management skills.
#LI-Hybrid
At EarnIn, we believe that the best way to build a financial system that works for everyday people is by hiring a team that represents our diverse community. Our team is diverse not only in background and experience but also in perspective. We celebrate our diversity and strive to create a culture of belonging. EarnIn does not unlawfully discriminate based on race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. EarnIn is an E-Verify participant.
EarnIn does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team.
