Job Description
Build the Future with Us — EquipmentShare is Hiring a National Technical Support Specialist - Power Generation
At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.
We’re hiring a National Technical Support Specialist - Power Generation to support our Corporate HQ in Columbia, MO and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. EquipmentShare is seeking a National Technical Support Specialist – Power Generationto join our Advanced Solutions division. This is a key role supporting our growing fleet of rental generators ranging from 20kW to multi-megawatt systems, including diesel, natural gas, and hybrid-powered equipment. You’ll serve as a subject matter expert—providing hands-on technical support, commissioning guidance, diagnostics, and field troubleshooting across the country. You’ll also partner directly with our sales teams to help develop power solutions for complex customer needs across commercial, industrial, utility, and data center markets. This position is fully remote.
Schedule:
Monday to Friday, standard business hours, with flexibility to travel. Occasional weekend or after-hours support may be required for project execution or customer needs.
Primary Responsibilities
- Act as the technical lead for generator systems in our Advanced Solutions division
- Support field service technicians with diagnostics, repairs, and commissioning of power generation equipment
- Provide pre- and post-sale support to internal sales teams by attending customer consultations and project planning meetings
- Participate in site walks and pre-job assessments to ensure the correct equipment configuration and distribution is specified
- Help lead deployments, especially complex or high-profile projects, ensuring successful install and customer satisfaction
- Train operations and service personnel on proper procedures, maintenance, and troubleshooting best practices
- Collaborate with OEMs and vendors for escalated support and warranty cases
- Maintain up-to-date knowledge of power generation technologies.
Why EquipmentShare?
Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.
We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.
Perks & Benefits
- Competitive compensation
- Full medical, dental, and vision coverage for full-time employees
- Generous PTO + paid holidays
- 401(k) + company match
- Gym membership stipend + wellness programs (earn PTO and prizes!)
- Company events, food truck nights, and monthly team dinners
- 16 hours of paid volunteer time per year — give back to the community you call home
- Career advancement, leadership training, and professional development opportunities
About You
You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.
We’re looking for people who:
- See challenges as opportunities
- Embrace change and continuous improvement
- Bring energy, effort, and optimism every day
Skills & Qualifications
- Deep understanding of generator systems: diesel and gas engines, alternators, controllers, and transfer switches
- Strong knowledge of AC power systems, 3-phase distribution, grounding/bonding, and voltage configurations (208V, 480V, etc.)
- Proven experience with commissioning, troubleshooting, and field diagnostics
- Ability to read electrical schematics, one-lines, and control logic diagrams
- Strong communication and customer support skills
- Comfortable working independently in a travel-heavy, fast-paced environment
Education and Experience
- High school diploma or equivalent required; technical certifications or associate’s degree in electrical engineering or power systems preferred.
- Minimum 7 years of experience in power systems, load bank application, generator commissioning, or related roles.
- Experience in a technical sales support or project engineering role is preferred.
- Knowledge of testing standards such as IEEE 115, NFPA 110, or utility-specific commissioning practices is a plus.
Physical Requirements
- Ability to walk job sites, climb stairs/ladders, and work around temporary electrical setups.
- Must be able to lift up to 50 pounds periodically.
- Must possess a valid driver’s license with a clean driving record.
- This is a safety-sensitive position; candidates must pass a 10-panel drug screen.
- Must be able to travel 50% of the time with overnight travel required.
A Workplace For All
At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.
We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.
EquipmentShare is an EOE M/F/D/V.
