IT Systems Operator

Job description

At Euronet, we don’t just build payment solutions — we shape the future of how the world moves money as a global leader in payments processing and cross-border transactions. From mobile wallets and card issuing to real-time payment platforms, our products drive digital transformation in 160+ countries.

As an IT Systems Operator, you will play a critical role in ensuring the smooth operation of Euronet’s IT infrastructure. You will monitor systems ²⁴⁄₇, troubleshoot issues, and collaborate with technical teams to maintain high service standards.

To set you up for success, the first months will be dedicated to structured onboarding & training. You’ll shadow a senior team member, then work in a test environment, and finally transition to independent work once you’re ready.

Your Life @Euronet

As a #Euronetter, you’ll be part of a truly human-centered culture built on trust, respect, and cooperation. Your contributions will be recognized, and your growth supported through meaningful career development opportunities.

Perks & Benefits That Matter

• Competitive compensation package
• Additional compensation for weekend/holiday shifts
• Structured Onboarding & Training
• Annual performance-based bonus
• Private health insurance
• Employee Stock Purchase Plan
• Top-of-the-line tools and equipment
• Hybrid working model
• Career development and annual performance review
• Employee referral bonus, wellbeing programs & volunteering activities
• Opportunity to work in a dynamic, stable, and international environment

How You ’ll Make an Impact

• Perform ²⁴⁄₇ monitoring of IT systems, and troubleshoot issues to ensure smooth operations.
• Investigate and resolve reported issues, manage incidents and service requests, and maintain compliance with SLAs.
• Collaborate with internal teams and international partners (Visa, Mastercard, UPI, American Express) for system and transaction support.
• Submit and track end-of-day job streams, oversee financial transaction processing, and ensure accurate reporting.
• Maintain detailed records of incidents, resolutions, and system activities.

What Makes You a Great Fit

• Degree in Computer Science or a related field.
• Good understanding of IT systems and technologies.
• Knowledge of operating systems (Windows, Linux; AS/400 is a plus).
• Basic networking (TCP/IP, DNS, firewalls) and SQL troubleshooting.
• Ability to work in rotating shifts, including weekends/holidays.
• Excellent communication skills in English and Greek, both written and spoken.
• Eligibility to work in the EU full-time and permanently, without employer sponsorship.
• Military obligations fulfilled (for male candidates).

What Will Help You Thrive

• Attention to detail to monitor and document system activities accurately.
• Analytical thinking for troubleshooting and problem resolution.
• Communication skills for clear reporting and coordination with teams.
• Adaptability to work in a fast-paced, ²⁴⁄₇ environment.
• Team collaboration and willingness to share knowledge.

At Euronet, we are an Equal Opportunity Employer, and all qualified applicants will receive consideration of employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.