Job description
TAKE YOUR CAREER IN A NEW DIRECTION
At Eurostar, we’re fuelling the future of rail travel – operating in five countries and sparking new opportunities for travellers. But our trains connect much more than just people and places. They’re helping us build a greener, more inclusive future for everyone. Join us and you’ll be part of a passionate team which always goes the extra mile.
An exciting opportunity awaits you as Internal Communications Business Partner in our Communication and Diversity and Inclusion team. As Internal Communications Business Partner you will be sponsible for shaping and delivering communication strategies that engage our colleagues, align them with our business objectives, and drive understanding, connection, and commitment to Eurostar’s vision and strategy.
This 12 month fixed-term contract position is based in our London Kings Cross office with hybrid working (expectation to attend the office 3 days per week). This role may also have an on-call component.
The close date for this role is 5pm, Thursday 15 January. Candidates are encouraged to apply as soon as possible; Eurostar reserves the right to contact candidates before close date and to close the role earlier if suitable candidates are identified.
Internal reference only: This is a Grade E1, travel services 3-4.
We’re looking for someone to:
- Partner with departments to provide strategic advice on messaging, tone, and communication approaches that drive measurable impact.
- Develop and implement internal communications strategies aligned with business goals and priorities.
- Translate complex business information into clear, engaging content tailored to diverse internal audiences.
- Create and deliver a range of digital and print content, as well as support in-person and virtual events.
- Monitor and report on communication effectiveness, using insights to continuously improve.
- Champion our Bold, Honest, and Caring behaviours and support diversity and inclusion through internal communications.
- Own and manage specific internal communication channels and related processes, including admin tasks like purchase orders and distribution lists.
- Support or deputise for the Head of Internal Communications when needed.
You’ll need…
- 5–7 years’ experience in internal communications roles.
- Fluency in English and either French or Dutch, with strong collaboration and relationship-building skills.
- Proven experience working with operational businesses such as Transport, Rail, Utilities, FMG or similar.
- Strong business partnering skills with the ability to influence and advise senior stakeholders.
- Excellent writing and storytelling abilities, with a knack for simplifying complex messages.
- A proven track record of delivering impactful communications and managing multiple projects.
- Familiarity with video and digital content production to support engaging communication strategies.
- Experience working across multiple countries / geographies is highly desirable.
Process
Our stages for this recruitment process will include phone screening and a one-stage interview process which may include a task.
We’re constantly working to create a bright future for our company and our colleagues. That’s why we offer a wide range of brilliant benefits, including:
- Travel benefits that can be used for both work and play including 75% off underground network from Day 1
- Competitive defined benefit pension scheme
- Free Eurostar tickets
- Discounted Eurostar tickets for friends and family
- Ongoing training and development
- Lots of other exclusive deals, discounts and perks
A whole new platform for your career - If you think you’ve got what it takes to help us make Eurostar bigger and better than ever before then we’d love to hear from you.
At Eurostar we believe in giving everyone an equal chance. We actively encourage applications from talented individuals regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, whether you’re pregnant or on maternity leave.
Your individuality is your strength, and we want a diverse team that reflects the world we live in.
