Job Description
Company Description
Experian is a global company in data services, helping organizations and consumers manage risk and make informed decisions. We empower individuals and businesses at important life moments, from purchasing a home to expanding customer bases. With over 125 years of experience, we specialize in data gathering, analysis, and fraud prevention. Our 21,700 employees across 30 countries are dedicated to innovation and creating opportunities for a better tomorrow. Recently ranked the fifth-best company to work for in Costa Rica, we prioritize inclusive culture, employee well-being, and career development. Join us at www.experian.com/careers to be part of our team.
Job Description
Summary
You will lead the Order-to-Cash (OTC) and revenue transformation portfolio. This portfolio involves leading end-to-end process redesign and implementation across quote/order, billing, revenue recognition, collections, cash application, and dispute management. Accountable for current-state/future-state design, operating model definition, benefits tracking, and continuous improvement assets. You will report to the Senior Finance Manager.
Main Responsibilities:
- Transformation Roadmap & Governance: Define and manage the OTC and revenue transformation roadmap, including initiative sequencing, business case sizing, and program governance.
- M&A Integrations / Acquisitions (OTC & Accounting Revenue): Own OTC and Accounting Revenue workstreams for acquisitions and integrations, integration planning, migration/cutover execution, and synergy/value tracking.
- Current/Future State & Operating Model: Lead current-state assessments, future-state design, gap analysis, and operating model definition for OTC and revenue processes; produce standardized process maps and control points.
- Process Reengineering & Implementation: Deliver reengineered processes and operational rollout to improve billing accuracy, reduce revenue leakage, shorten dispute cycle times.
- Systems Enablement: Drive technology-enabled transformation across ERP/CRM, billing, revenue automation; own requirements, solution validation, test strategy support, and deployment readiness.
- People Leadership (Business Analysts): Manage direct reports (including Business Analysts); own capacity planning, work allocation, delivery standards, and performance outcomes for the transformation portfolio.
Qualifications
- Bachelor’s degree in Finance, Accounting, Business, Industrial Engineering, or related field.
- 8+ years of finance transformation / process improvement experience with OTC, Finance, Accounting Revenue scope (billing, revenue recognition), including 2+ years of people management with direct reports.
- Experience overseeing OTC and revenue workstreams for M&A integrations and acquisitions, including transition planning, process harmonization, ERP/CRM integration impacts, and benefits realization.
- Demonstrated delivery of process reengineering using Lean / Six Sigma / Continuous Improvement methods; Lean Six Sigma Black Belt preferred.
- Hands-on experience with ERP and CRM platforms supporting OTC (e.g., Oracle, SAP, NetSuite; Salesforce) and downstream billing/revenue/collections tooling.
- Working knowledge of revenue recognition frameworks (ASC 606 and/or IFRS 15) and impacts to billing, deferred revenue, and revenue assurance controls.
Additional Information
- Benefits/Perks:
Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
- This is a fully remote job opportunity. #LI-Remote
- Our uniqueness is that we celebrate yours. Experian’s culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering… the list goes on. Experian’s people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian’s DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
