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Principal Gen AI Product Manager

Job Description

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland.

Job Description

The Principal GenAI Product Manager EMAP will shape and implement Experian EMAP’s AI‑enhanced product strategy across the Ascend and Fraud portfolios.

This is a specialist role in the EMAP Product Management team, reporting into the EMAP Senior Leadership. You will focus on promoting Generative AI capabilities into products, reimagining customer propositions, accelerating innovation, and driving adoption across diverse EMAP markets.

Operating horizontally across Product, Engineering, Data Science, Client Delivery, and Market Product teams, you will be a bridge between global GenAI strategy, regional priorities, and market execution.

What You’ll Do:

  • Lead the regional GenAI product strategy for EMAP across Ascend and Fraud.
  • Identify where Generative AI can materially improve customer outcomes, product differentiation, and operational efficiency.
  • Translate new GenAI capabilities into clear product intent, priorities, and roadmaps.
  • Lead discovery of high‑impact GenAI opportunities across customer journeys and internal product workflows.
  • Define use cases with clear value hypotheses, success measures, and risk considerations.
  • Guide productisation of GenAI capabilities, moving from concept and proof points into scalable, production‑ready features embedded in the products.
  • Work with markets and regional functions to increase GenAI use cases across EMAP, with primary focus on customer‑facing innovation and considering productivity enablement where it supports product outcomes
  • Track outcomes including adoption, productivity gains, customer impact, and product differentiation.
  • Partner with Engineering and Data Science to embed GenAI capabilities into existing Ascend and Fraud products, rather than standalone tools.
  • Be a senior product partner across Engineering, Architecture, Data Science, Client Delivery, Market Product, and regional GTM teams.
  • Collaborate with GTM to shape AI‑driven value propositions, pricing inputs, and adoption models, ensuring clear and responsible client messaging.
  • Influence prioritisation and solution design through product judgement, evidence‑based trade‑offs, and clear articulation of customer and commercial value.
  • Work with AI technology teams to ensure GenAI governance, controls, and guardrails are embedded into product delivery.
  • Ensure GenAI product capabilities align with: Product development and risk frameworks; Legal, compliance, and regulatory requirements across EMAP; Responsible AI principles (fairness, transparency, traceability)
  • Co‑create GenAI capabilities with selected clients to validate value, usability, and adoption.
  • Partner with global technology and AI platform teams to use external GenAI providers following Experian standards and governance.
  • Be an internal GenAI product ambassador for EMAP.

Qualifications

What You’ll Bring:

  • 5+ years of experience as a Senior Product Manager / Principal PM in complex software, platform, or data‑driven environments.
  • Ground in product discovery, productisation, and outcome‑based prioritisation.
  • Experience with Generative AI concepts, patterns, and limitations.
  • Knowledge how to translate AI capabilities into practical, customer‑ready product features.
  • Experience communicating complex technical concepts to a variety of audiences.
  • Experience operating in regulated or high‑trust environments.

Additional Information

You will get:

  • Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials and books.
  • Work environment - excellent work conditions with friendly environment, recognized team spirit, and fun and quality recreation time.
  • Social benefit package including life insurance, food vouchers, additional health insurance, monthly flex allowance and internet coverage, corporate discounts, marriage and childbirth / adoption allowance, Multisport card, Sharesave plan, Employee assistance program, а birthday gift and many other benefits!
  • Work-life balance - 25 days paid vacation, 1 additional day off for your birthday and extra 3 paid days for participation in Social responsibility event.
  • Opportunity for Flexible working hours and Home Office.

Experian is an Equal opportunity employer. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

#LI-Hybrid

This is a hybrid remote/in-office role.

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