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Sales Operations, Senior Deal Desk Specialist

Job Description

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Job Description

The Senior Deal Desk Specialist governs complex, high-value, and non-standard sales opportunities to ensure they are complete, compliant, and ready to progress through the sales lifecycle. You will be the primary point of coordination between Sales and partners during deal formation, managing approvals, dependencies, and timelines.

In addition to deal execution, the Senior Deal Desk Specialist identifies opportunities to improve deal governance, reduce friction, and promote scale through process improvement and automation.

You will report to Experian’s Senior Sales Operations Manager

Responsibilities:

  • Conduct intake of complex sales opportunities to ensure completeness and readiness for review
  • Collect, review, and validate supporting artifacts, including related agreements, previously approved pricing, and prior compliance or vetting reviews
  • Manage collaboration with cross-functional stakeholders, including Contracts/Legal, Pricing, Compliance, Vetting, and Billing
  • Act as the primary liaison between Sales and internal partners during deal structuring and approval
  • Support Sales with follow-up items required to advance opportunities through approval workflows
  • Track deal progress and dependencies, holding stakeholders accountable to timelines and SLAs
  • Ensure all required approvals are secured, documented, and properly recorded before opportunities progress through sales stages and execution
  • Identify recurring issues, bottlenecks, and quality gaps in deal execution. Recommend process improvements and opportunities for automation

Qualifications

  • 7+ years experience supporting complex B2B sales processes and/or deal governance.
  • High judgment, attention to detail, and ability to operate in ambiguity.
  • Ability to work independently with minimal supervision and as part of a team.
  • Experience with CRM systems (Salesforce preferred).
  • Experience identifying and driving process improvement projects.

Additional Information

Our uniqueness is that we celebrate yours. Experian’s people first, inclusive and purpose driven culture is multi award-winning; World’s Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity.

Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Benefits/Perks:

  • Great compensation package and bonus plan
  • Core benefits including full medical, dental, vision, and matching 401K
  • Flexible work environment, ability to work fully remote, hybrid or in-office
  • Flexible time off, including volunteer time off, vacation, sick, and 12-paid holidays

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