Job Description
Company Description
Experian is a global company in data services, helping organizations and consumers manage risk and make informed decisions. We empower individuals and businesses at important life moments, from purchasing a home to expanding customer bases. With over 125 years of experience, we specialize in data gathering, analysis, and fraud prevention. Our 21,700 employees across 30 countries are dedicated to innovation and creating opportunities for a better tomorrow. Recently ranked the fifth-best company to work for in Costa Rica, we prioritize inclusive culture, employee well-being, and career development. Join us at www.experian.com/careers to be part of our team.
Job Description
Summary
As a Senior Business Analyst you will provide expert support for cross‑functional finance transformation projects spanning Accounts Receivable, Billing, and Revenue Recognition. You will define our requirements, analyzes end‑to‑end processes, and drive system improvements across ERP, CRM, and finance automation platforms. You will be a subject‑matter resource on best practices, allowing scalable and efficient finance operations. You will report: OTC Transformation Supervisor.
Main Responsibilities
- Lead requirements gathering, analysis, and documentation for transformation projects across AR, Billing, and Revenue Recognition, ensuring agreement on functional and system goals.
- Evaluate and map current finance processes, identifying automation opportunities, control gaps, and optimization solutions using data‑driven assessments.
- Support system integrations and enhancements, including UAT planning/execution, configuration validation, and rollout of new ERP/CRM or finance automation capabilities.
- Develop scalable SOPs, process documentation, and training materials for operational teams, ensuring adoption of standardized practices across global finance.
- Provide project support for large‑scale transformation programs, applying project management methodologies (Agile/Waterfall/Lean) to track progress and deliver milestones.
- Mentor junior analysts, sharing technical expertise, analytical methods, and best practices in process optimization and financial system functionality.
Qualifications
- Bachelor’s degree in accounting, Finance, Information Systems, or a related field.
- 6+ years of experience in finance operations (AR, Billing, Revenue Recognition) including exposure to upstream/downstream system dependencies.
- Advanced Excel proficiency, including complex formulas, Power Query, and VBA macro development for process automation.
- Experience working with ERP and CRM platforms such as Oracle, SAP, Microsoft Dynamics, Salesforce, or equivalent.
- Analytical and reporting dashboards with Power BI, SQL, or similar data analysis tools.
- Practical experience with project management methodologies (Agile, Scrum, Waterfall, Lean Six Sigma) and participation in system or process transformation projects.
Additional Information
- Benefits/Perks:
Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
- This is a fully remote job opportunity. #LI-Remote
- Our uniqueness is that we celebrate yours. Experian’s culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering… the list goes on. Experian’s people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian’s DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
