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Senior Director Renewals Negotiations

Job Description

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com

Job Description

The Senior Director Renewals Negotiations will be a core member of Experian North America’s Renewals Team, responsible for leading negotiation strategy and direct engagement with client procurement teams across our largest and most strategic renewals. You will bring deep customer knowledge and commercial fluency to drive successful, high-impact renewal outcomes, partnering closely with Sales, Legal, Pricing, and other internal stakeholders to shape and execute renewal plans that protect and grow revenue. You will report to the SVP, Renewals.

Main responsibilities

  • Lead negotiator, empowered with and accountable for renewal negotiations outcomes on top client accounts
  • Develop negotiation strategies with sales teams, tailored to each customer context and outcomes
  • Be a renewal strategy leader during deal planning, providing guidance on likely procurement asks, risk areas, and tradeoff frameworks; Develop scenario planning and response strategies
  • In collaboration with Experian Sr Leadership, establish and deliver on enterprise goals and objectives
  • Identify and deploy centralized win themes that anchor renewal positioning
  • Exert cross-functional influence with key stakeholders to accomplish Renewal team goals
  • Work with internal partners to pressure-test pricing, term options, and messaging before negotiations

Qualifications

What we are looking for

  • 10+ years of experience managing negotiations, with/for procurement teams with large enterprise accounts and transactions
  • C-level client negotiation experience with an ability to successfully shape and lead complex renewal negotiations
  • Experience with deal structuring, tradeoff frameworks, and value articulation
  • Experience implementing and managing innovative negotiation strategies and approaches
  • Commercially savvy with the ability to adapt negotiation approaches to unique customer dynamics
  • High level of fluency in customer-specific product and bundle positioning
  • Experience operating in high-stakes renewal environments where precision, preparation, and poise are critical
  • Bachelor’s degree required; MBA or advanced degree preferred.

Additional Information

Perks:

  • Lucrative overachievement plan
  • Experian Elite – Annual trip for Top Performers
  • 15 days of vacation accrual annually, five sick days, two volunteer days
  • Wellness plans, online discounts, employee discounts, pet insurance and more
  • Employee stock purchase program and 401K matching and immediate vesting

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian’s DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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