Job Description
ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by 24⁄7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders.
ezCater is looking for a Director of Product Management to lead our enterprise meal solutions - a set of products that lets organizations manage recurring employee meals, food spend, and catering at scale. You’ll own the vision and roadmap for building a simple, unified admin experience and a best-in-class recurring meal offering, turning ezCater into the food platform every large company depends on.
What You’ll Do:
- Own the multi-year vision and roadmap for ezCater’s enterprise meal solutions and be accountable for the growth, retention, and activation of our enterprise customer base.
- Serve as the executive voice for our enterprise product strategy and its business impact to the executive leadership team.
- Set investment priorities across a multi-product portfolio, making the tradeoffs between platform capabilities (SSO, governance, integrations, reporting, etc.) and speed-to-market for new enterprise features.
- Direct engineering, design, and data leadership to convert ambiguous enterprise requirements into a coherent, scalable product strategy.
- Define the signals, thresholds, and playbooks that flag upsell opportunity, churn risk, and activation gaps and partner with Sales, Implementation, and Customer Success leadership to act on them.
- Define the metrics across activation, retention, and customer success that show what’s working and what isn’t, and translate those insights into a clear narrative and plan.
- Lead and develop a multi-pod PM organization, setting direction and ensuring strong execution across the portfolio.
What You Have:
- 8+ years of product management experience, with at least 3 years leading admin, platform, or B2B products used by large organizations.
- 2+ years experience recruiting, managing and developing PMs, with a track record of building high performing teams.
- Strong business acumen: has effectively run a business unit or major product line, thinking across product, finance, and marketing to drive its overall success.
- Experience building for enterprise needs, such as single sign-on, roles and permissions, billing/invoicing, and reporting platforms.
- Strong understanding of the needs of company administrators and decision-makers - governance, security, integrations, and scale.
- A strong track record of using data and experimentation to drive measurable product improvements.
- Experience leading and influencing cross-functional teams and executive leaders in a fast-moving environment.
- Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.
The national total targetcash compensation range for this position, including base salary and bonus target, is $229,000–$321,000 annually.*
*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).
ezCater does not sponsor applicants for work visas or legal permanent residence.
What You’ll Get from Us:
You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony.
Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, employee meal program (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space.
ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check.
For information on how ezCater collects and uses job applicants’ personal information, please visit our Job Applicant Privacy Policy.
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