Job description
What we’re building and why we’re building it.
Every month, millions of people use America’s Rewards App, earning rewards for buying brands they love, and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users.
It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Fetch is an equal employment opportunity employer.
At Fetch, we are passionate about solving challenging problems and embracing ambiguity. Our engineering philosophy promotes adaptability and innovation over rigid adherence to rules. Our engineers thrive in complex environments, making well-informed decisions even in uncertain situations. We seek out the necessary information and focus on action and impact, while consistently upholding high technical standards. In this role, you will be a technical leader, shaping best practices to build world-class, user-facing technology. You will mentor fellow engineers, fostering technical growth and collaboration within the team. As a hands-on leader, you will actively contribute to the codebase and deliver features alongside your team.
About the Role:
Fetch is scaling the systems that power tens of millions of users and hundreds of millions of transactions every month. We are hiring an Engineering Manager to lead teams responsible for building Fetch’s next-generation offers and rewards platform.
The Offers team builds the systems that transform user actions, such as engaging with partner content, completing surveys, or exercising, into point-earning opportunities. This platform sits at the core of Fetch’s engagement and monetization strategy and requires reliable, scalable infrastructure to support high-volume traffic, experimentation, and rapid iteration.
As an Engineering Manager on the Offers team, you will lead engineers building and evolving backend services that support offer creation, targeting, fulfillment, and measurement. You will partner closely with Product, Data, and Platform teams to deliver new capabilities while ensuring the long-term scalability, reliability, and operational health of the platform.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
- Lead, coach, and develop a team of software engineers across multiple experience levels
- Set clear expectations, provide regular feedback, and support career growth and performance management
- Partner with senior engineers to guide system design, architecture, and technical decision-making
- Own delivery for the Offers roadmap, ensuring predictable execution and high-quality outcomes
- Translate product and business goals into clear technical plans and milestones
- Collaborate closely with Product Management to shape roadmaps, scope initiatives, and define success metrics
- Partner with Data, Analytics, and ML teams on targeting, experimentation, and measurement
- Ensure systems are scalable, reliable, observable, and resilient under high traffic and transaction volume
- Balance delivery velocity with long-term technical health and operational excellence
- Improve team processes, reduce operational overhead, and drive continuous improvement
- Communicate progress, risks, and tradeoffs clearly to stakeholders and leadership
- Foster a culture of ownership, quality, and accountability
- Support engineers in using AI-assisted tools such as GitHub Copilot or Claude Code to improve development velocity, documentation, and code quality
Minimum Requirements:
- 3+ years of experience managing software engineers
- Strong technical background in backend systems, distributed systems, or data-intensive applications
- Experience delivering customer-facing products at scale
- Ability to evaluate system design, architecture, and technical tradeoffs
- Proven track record of leading teams to ship complex projects
- Experience partnering with product and cross-functional stakeholders
- Commitment to engineering best practices including testing, observability, and incident management
- Ability to leverage AI tools to support engineering productivity, code quality, and team efficiency
Preferred Requirements:
- Experience working on offers, personalization, growth, marketplace, or monetization systems
- Familiarity with experimentation frameworks and analytics pipelines
- Experience supporting high-throughput, low-latency services
- Prior experience scaling teams or systems through periods of rapid growth
- Strong programming background in Go, Java, or similar backend languages
- Experience working with event-driven architectures and distributed data systems
- Ability to translate complex technical concepts into clear explanations for non-technical partners
At Fetch, we’ll give you the tools to feel healthy, happy and secure through:
- Equity: We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home.
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at [email protected].
Learn more: Fetch Recruitment Scam Warning.
