Sports Content Agent

Job Description

Company Description

Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for.

Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos, we have lots of opportunity and structured development programmes.

At Grosvenor we are a ²⁴⁄₇ operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team.

Grosvenor is introducing Sports Betting to land-based casinos, combining the perfect blend of environment and fast paced action - and there’s never been a more exciting time to be part of it. Whether it’s the roar of a last-minute goal or the strategy behind every odds shift, working in sports betting means you’re always close to the action. Join a team where innovation meets adrenaline, and help shape the future of one of the fastest-growing entertainment industries in the world.

Job Description

The Sports Content Agent is based within the Sportsbook Content and Operations Team focusing primarily on the requirements for the venue sportsbooks. This will include executing on the content, reward and operational strategy for sports in venues. The role will report into the Sportsbook Content Manager and taking direction from the Head of Sports Marketing – Venues and be broad in its focus, with touchpoints including promotions, planning, onsite activity, propositions, content, and business updates.

Main Accountabilities and Responsibilities:

• Responsible for the management and scheduling of all aspects of the venue sites, including the briefing, creating and management of all promotional banners.
• Setting up Promotional Messages on the MRG Gantry Screens and the SSBT top screens displayed in venues to ensure they are both showing appropriate, contextual marketing and odds based promotional information
• Ensuring all content across the screens are timely, relevant and contextual, using relevant design templates.
• Work with design teams to ensure all screen templates and content are on brand and relevant
• Promotional set up/messages using Racing Post/Paragon CMS to align with MRG and SSBT screens, ensuring that the end-to-end customer journeys are optimal
• Setting up of all promotions in the Playtech back office, including target groups (Tills or SSBTs), game specific, time specific as well as always on hygiene promotions.
• Responsible to update all SSBT Terms & Conditions pages with any new promotional details.
• Deployment of individual menu screens and secondary flex pages (e.g. Horse Racing pages) to specific Venues and Tills/SSBTs
• Assist with competitor/own product and promotions review recommending improvements and highlighting bugs and fixes.
• Able to support the Digital Sportsbook Team with appropriate tasks as and when required.  To include maintenance of Sportsbook front end across all devices, ensuring the content is dynamically updated to reflect real-time sports event, odds and promotion
• Management of TV schedules for venues - if you have a strong interest in sports, you will be able to watch live sports ²⁴⁄₇

Qualifications

• Able to develop a strong understanding of the back office tools and platforms
• Demonstrates a sense of passion and pride about own work.
• Positive attitude and adapts well to change
• Excellent written and verbal communication skills, with the ability to craft personalized and compelling content.
• A keen eye for detail ensuring all campaigns are delivered to the highest quality..
• Demonstrates determination and purpose to deliver and achieve the best results for the organisation
• A passion for sports and understanding of the sportsbook market is a huge plus.

Benefits:

• 25% night allowance
• Fully subsidised medical scheme
• Meal allowance
• WFH allowance

Working hours:

• Morning - 10:00 - 19:00 / 11:00 - 20:00
• Mid: 14:00 - 23:00 / 15:00 - 00:00
• Night: 17:00 - 2:00 & 19:00 - 4.00 / 18:00 - 3:00

Additional Information

#LI-MS1 #LI-Hybrid

You’re probably wondering outside of a fun, exciting and varied role – what else do you get? You’ll get a fantastic salary combined with some leading benefits. Wellbeing@Rank is important to us too… From hybrid working and colleague support networks to menopause support and weekly PepTalks, we’re here for you.

We’ll also invest in your growth by providing development opportunities, leadership training and cutting-edge industry certifications so you have the tools and resources to help you work, win and grow with us.

Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe.

The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers.

We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.