Job Description
Heartbeat Health is the leading virtual-first cardiovascular care company in the country, providing patients with convenient, high-quality heart care through a combination of telemedicine, diagnostics, and virtual care programs. By leveraging real-time data and AI-powered insights, Heartbeat Health empowers providers and patients with personalized treatment plans, reducing hospitalizations and improving long-term heart health outcomes. Heartbeat Health is redefining how cardiovascular care is delivered in the digital age, led by our medical group of cardiologists, advanced practitioners, nurses, and care coordinators.
Heartbeat Health is seeking a Medical Assistant to join our virtual clinic Monday through Friday from 9:00-5:00 pm MST.
About the Role:
Patient care:
Receive Warm hand off of patients from internal and external call transfers
Verify contact info
Schedule first MD visit
Establish plan for vitals
Conduct initial KCCQ survey
Obtain baseline vitals if able - to include weight
Medication reconciliation
Verify Medical history/diagnostics
Arrange for lab draw
Arrange for Diagnostics
Prepare patients for physician visits.
Connect with patients, ensure video and audio work, add interpreters as needed.
Obtain signed consent.
Obtain photos of insurance cards
Clinical duties:
Utilize translator services to communicate with non-English speaking patients
Chart prep
Initiate visit
Document symptom’s
Record patient’s height, weight and vitals based on outside records or patient’s self reported information.
Identify and document the patient’s preferred pharmacy in their chart under Profile.
Maintain communication with provider, reporting information relevant to visit
Administrative tasks:
Schedule follow up appointments
Appt confirmation calls for next day
Chart checks
Chart Prep for visits for the next day
About You:
- High school diploma or equivalent
- Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification required
- 1-3 Years of experience as a Medical Assistant within Cardiology
- Exceptional people skills and a GREAT communicator
- Passion for delivering an outstanding patient experience
- Detail-oriented with a focus on processes
- Fast learner while being flexible and adaptable
- Outstanding organizational and multitasking abilities
- Self-driven and excited to support new technology
- Experience with providing virtual care to patients
Why You’ll Love Working Here:
- We’re mission-driven: we’re revolutionizing the way cardiovascular care is delivered
- Up for the challenge: make a big impact by joining a fast-growing team in its early stages
- Great people: become a part of something incredible, and do it with an exceptionally talented, multidisciplinary team.
- We care about diversity: diversity allows us to build an excellent patient experience.
- We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$20 - $24 an hour
You’re open to new ideas, thoughtful in your approach, pragmatic in your delivery, constantly learning, and up for a challenge. You elevate the work of those around you. You want the superpower to save millions of lives.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
